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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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October 29, 2018

20,000 mile service on Volvo purchased 2017 Very timely and helpful service with advisor Dominic. Very professional. Very good experience. Even though Volvo is under renovation and we had to go More

by MELISSA.MARINAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 30, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Melissa, thank you for your patience and understanding while our facility undergoes its renovations. It sounds like Dominic was able to help make your 20k mile servicing a timely and professional experience. We thank you for choosing Gunther Volvo Cars Delray Beach.

October 26, 2018

Professional I am very happy with Gunther VW - everyone is friendly, professional and the service is excellent. I have always been a VW customer and the service at More

by JDYMTROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

JDYMTROW, it is great to hear that you have found everything you are looking for at our dealership and we are pleased to have earned your business. We thank you for your commitment to the Gunther and Volkswagen brand.

October 26, 2018

Great service Grody My service advisor was very helpful and concern with my issues, Which I thought was great. I would recommen anyone to Gunther VWservice, my vehicle wa More

by ADRIENNE0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Oct 29, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Adrienne, your recommendation means a great deal to us and we couldn't be happier to hear that Grody was able to address your concerns and take care of your vehicle's issues in a timely manner. We thank you for sharing what a great experience you recieved during your recent service visit with us.

October 26, 2018

Quick super friendly service and great advice DOM WAS EXCELLENT OFFERING ADVICE ON WHAT WORK TO BE DONE TO PREVENT ISSUES DOWN THE ROAD. Coffee was great and wait room was pleasant and clean. Mi More

by dean.hines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Dean.hines, thank you for your kind words for your service advisor Dominick and your compliments about our facility. We thank you for sharing how you had an enjoyable experience with us during your visit to service your vehicle.

October 25, 2018

Friendly and Efficient This was my first visit to Gunther and I was pleased with the friendly reception and professional attention to my car. I’ll be back! More

by B.STENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Cardoso
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

B.STENBERG, we look forward to seeing you back in so that we can continue to provide you with our friendly and efficient services again. We greatly value your business and thank you for writing us your review.

October 25, 2018

Service Dominic is courteous and tells me the price of service before work is started. Service is done in a timely way even w/out an appointment. More

by JULIANNPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renato Menezes
Oct 25, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Juliann, it is great to hear that Dominick was able to effectively communicate the work and cost your vehicle needs. Thank you for expressing your satisfaction with your visit and for leaving us your review.

October 25, 2018

Service review Great communication from my service advisor Lucas and I have no complains about the work done to the car. I would recommend them to anyone. More

by 17GLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 25, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

17GLI, it sounds like Lucas provided you with a flawless service experience by openly communicated with you the entire time. Thank you for your review and for allowing us to serve your vehicle's needs.

October 25, 2018

Fall maintenance Our Beetle needed a recall fix, key fob battery replacement, and a multipoint inspection before a trip. The whole event was handled with friendly prof More

by BLACKDOG10512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

BLACKDOG10512, it sounds like the Gunther team was able to take care of every one of your vehicle's servicing needs in a professional manner. We greatly appreciate your recommendation for our dealership and thank you for stopping by for vehicle's Fall maintenance.

October 24, 2018

The Delray Service team is the best. I appreciate the excellent service and enjoy working with the Grody and Vanessa. I’ve been a customer here for many years and give all my business to More

by BHMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody, Vanessa
Oct 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

BHMAC, we appreciate your kind words for the service experience that Grody and Vanessa delivered to you. Thank you for your continued business and loyalty to the Gunther family over the years!

October 24, 2018

Service is fine- sales people are misleading Purchased a low miles, pre-owned car from Gunther and the whole experience was initially great. The disappointment came 3 weeks later when it needed s More

by Hate being lied to
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrison Willmore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Dear Customer, Gunther Motor Company has been owned and operated by the Gunther family since 1969 serving South Florida. Believe us when we tell you that we are here to help, but unfortunately, we cannot do so without knowing your name. We ask that you please reach out to us as soon as possible so that we can properly look into the matter for you. Thank you.

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