Back

Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

Sort by
November 02, 2018

Great service First of all Dominick is great. Everything on my list was taken care of and even things that were not on my list. Car was washed! More

by Janis16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Janis, it sounds like Dominick made it his priority to ensure the safety and care of your vehicle while in for service. We are happy to hear you had a great service with us and we thank you for writing about it in your review.

November 02, 2018

Quick resolution of issue. I dropped in without appointment and was greeted within one minute of arrival. Issue was with new vehicle software. Was given prompt attention by mana More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Blagoev. Dominick Espada, Ken, Joe Gunther
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Steve, thank you for sharing how completely satisfied you were with the resolution of your vehicle's software issue. We appreciate your review, it sounds like our team was able to deliver you a 5-star service experience.

November 01, 2018

Top notch people Overall courteous smart,and professional.I like that.Pays attention to details and follow up.I would tecommend him yo sll my friends snd family. I tru More

by Markebloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Markebloom, we are grateful to have earned your trust through our courtesy professionalism and attention to detail. Thank you in advance for your recommendations to your friends and family, we couldn't be happier to receive your review.

October 31, 2018

Terrific customer service Front to end top customer care. I've owned luxury cars for a long time and am used to excellent service. I have to say that Dominic gets an A+ for gre More

by SKIRSCHNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 31, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SKIRSCHNER1, Dominick will be thrilled to receive your A+ review for his ability to break down your vehicle's maintenance needs and walk you through your XC90's servicing process. We are glad that he was able to provide you with an experience that is up to par with your standards. Thank you for your business and leaving such kind words for our services.

October 31, 2018

Service with a smile Dominic Espinosa goes above and beyond to make a customer feel appreciated and taken care of each and every time! Needing 3 new tires, my call was pla More

by VolvoForever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Espinosa , BRIAN PAVESI
Oct 31, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

VolvoForever, we love to hear that you have built a long-lasting and faithful relationship with Dominick due to the over-the-top service he has provided to you. It is a pleasure to have you apart of the Gunther family and we thank you for your continued business with us!

October 31, 2018

Great punctual service A faulty factory dashboard part needed to be replaced in my new Golf and it was quickly resolved by the service manager Grody Abreu. He was execellent More

by Moni VW driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Moni, your recent service visit with Grody sounds nothing less of perfect. His ability to replace a part in your dashboard in a punctual and professional manner is the reason we are receiving your review. We are glad Groby was able to resolve the matter quickly for you and we thank you very much for sharing.

October 31, 2018

wait time a little too long Everyone at Gunther is super friendly and the only thing from me giving 5 starts is that my wait time was a little long. I had a 9am appointment. to c More

by RFLLORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew and receptionist in wait area (can't remember her name but she was super nice!)
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

RFLLORI, we thank you for your patience as we were able to use that time to take great care of a number of repairs/replacement that your vehicle was in need for. We hope you can understand that providing your vehicle with the proper attention and care, allows us to ensure your safety once you're back out on the road. We appreciate your candid feedback for our team, facility, and services that were delivered to you.

October 30, 2018

Recall It was fine except the technician had unchecked my blind spot and back up sensor each time I was there. This was dangerous! Don’t touch my settings!!! More

by ashumrak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Swaby
Oct 31, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ashumrak, thank you for your recent visit to our dealership and for allowing us to take care of your vehicle's recall. We value your candid feedback regarding your settings and appreciate you taking the time to leave us your review.

October 30, 2018

All Around Amazing as Usual! Most people don’t like bringing their car in when they need something fixed, but I don’t mind at all. In fact Gunther Volvo delray with Domick is the More

by RILEYCONNER111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domick in Services
Oct 31, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Riley, it sounds like your recent service experience with Dominick was amazing as usual, as he consistently works hard to help you out with your vehicle's needs. We a glad to hear that you enjoy stopping by and allowing the Gunther Volvo Cars Delray beach team take great care of you. We appreciate you expressing your satisfaction with us and thank you for your review.

October 29, 2018

Service was excellent. Weighted one and a half hours My appointment was for 9:30 to have the emissions parts put in according to a recall notice I received. Waited about one and a half hours, car was cle More

by SNMILLER1360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody and Lucas but mostly Lucas
Oct 30, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SNMILLER1360, we appreciate you taking the time to express your satisfaction with our speedy processes and complimentary car wash. Thank you for allowing us the opportunity to service your vehicle with excellence during its recall needs.

...
53
...