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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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November 07, 2018

Rattle was not fixed and clock not reset Lucus was friendly and listened toall my concerns... when I picked up car later and drove away noticed clock not changed to new time like i asked and More

by KBVANNECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

KBVANNECK, thank you for your feedback regarding your recent visit to our service center. We ask that you please contact your Service Advisor Lucas so that we can take care of any unresolved requests you may be having.

November 07, 2018

greeted and serviced quickly. Everything was good. However, when I start my car a ding sound and a notice "inspection" come on every time I start the car. Service says I have to More

by PETEGIANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

PETEGIANNA, as we are pleased to hear that you recieved a pleasant greeting and quick service experience, we would still like the opportunity to assist you with your concerns. Please reach out to your service advisor or get in touch with management so that we may effectively take care of the matter. Thank you for sharing your feedback with us.

November 07, 2018

Volvo repair. Dominic was attentive and helpful all the way through my service process. I was disapppinted that my vehicle had a malfunction so soon after I purchas More

by George Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic in Service, Tony Corsentino
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

George, it sounds like Dominick was able to turn your unexpected repair into a positive experience with the help he dedicated to you. We appreciate you writing about your visit and how the Gunther team was able to take care of your vehicle's malfunction.

November 06, 2018

10,000 mile service I was extremely satisfied by the service provided by my advisor Dominic. My only complaint is that I left a message on the service line 2 times, tryi More

by ASKCUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

ASKCUST, it sounds like Dominick was able to step in and handle everything from booking your 10,000-mile service appointment to making sure you were satisfied with your overall experience. In the event that you are ever having trouble getting ahold of our service center, you can always visit our website to take advantage of our online service scheduler. Thank you for stopping by and servicing with Gunther!

November 06, 2018

Dominic Working. With Dominic is always a pleasure. I will buy my next car from Gunther. Keep up the great work. I think Gunther is the best. More

by JAMESRPATCHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

James, we are grateful to receive your praise and earn your business for the pleasurable experience we continue to supply you. We thank you for expressing your satisfaction with our dealership.

November 06, 2018

Gunther, where you’re not just a customer you’re Family. My experience at Gunther has been nothing but fantastic. The service advisors as well as the service manager are well educated on the product and serv More

by W_STERN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
Nov 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

W_STERN17, Gunther has built its reputation by creating and maintaining our relationship's with our customers. Our family-like conduction of business has earned the respect and business of many, leaving us with loyal customers like yourself. Your deep satisfaction with your service experience means a great deal to us. We thank you for sharing what a wonderful visit you had and we are proud to receive your 5-star review.

November 06, 2018

Vw service I had the EPC light on my passat. Techs repaired and car drives fine. Grody is the best. I’m very satisfied with the service at Gunther Volkswagen Del More

by RM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

RM, earning your satisfaction is our number one priority. We are pleased to hear that Grody took care of you during your visit to repair your Passat. Thank you for stopping by the Gunther Volkswagen Delray Beach service center.

November 05, 2018

You rate an "E" for excellance You told me the car would would be finished in about an hour, and it was in just an hour. I liked the fact that you washed and cleaned my car. All y More

by SANTAMARIANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the employees that I dealt with.
Nov 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SANTAMARIANR, the Gunther service center thanks you for recognizing our excellent efforts to service your vehicle in a timely manner. Your satisfaction means a great deal to us and we thank you for taking the time to write about your visit.

November 02, 2018

Excellent service Excellent people, excellent staff. They gave me the price we agreed on and kept there word on th financing as well. Amos is and will always be an asse More

by DESPADA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Alincy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Espada
Nov 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DESPADA34, with an excellent group of people by your side, you were able to experience excellent service from Amos and the team here at Gunther Volkswagen Delray beach. We value your commitment to our dealership and thank you for continuing to provide us with your business.

November 02, 2018

Excellent customer service From the beginning of my service until I received the car back my service advisor was SUPERIOR and deserves a BIG bonus!!! He really does More

by HOLLBEEDIAMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor mr
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

HOLLBEEDIAMOND, hearing that your advisor supplied you with a superior service experience from start to finish is excellent! We couldn't be happier to hear how great of care you were given during your visit to our service center. Thank you!

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