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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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November 13, 2018

Disappointed Our first time taking our car in for service. There was a 20 minute wait for a loner. Went back to pick my car up and it was covered in bird poop. The More

by jefflawless07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris from sales . , Chris Damis
Nov 14, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Jeff, we appreciate you patience during your 20 minute wait time for your loaner. Please understand that because you did not have an appointment, we did need that time to get your loaner vehicle set up for you. Prior to your pick up your vehicle had received an exterior car wash, but it is an unforeseen event that the birds had reached your car before you had. Nonetheless, we would be more than willing to detail your vehicle on the next visit.

November 13, 2018

Love my car hubby Dominick provides outstanding customer service. He is patient, empathetic and explains everything so well. I have complete trust in him and the servic More

by NICOLEV1858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick in Service Dept. , Anthony Cardoso
Nov 14, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Nicole, it's a privilege to have earned your trust through Dominick's outstanding customer service. Thank you for taking the time to praise our team by leaving us your review.

November 12, 2018

Very disappointed Car was brought in 2 times and the same issue continues to happen. No return call from the service manager or my service person. Left message Frida More

by Kim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lucas was the first service guy, the 2nd not really sure. Maybe eric
November 10, 2018

Consistently outstanding service Efficient, courteous, professional, and reasonably priced; that is how I would always describe Volkswagen service at Gunther. Grodi has been my servi More

by LOUISGUERIN7501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody
Nov 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Louis, we are proud to know that Grody consistently supplies you with an efficient, professional, and courteous service experience each and every time you visit. We thank you for your loyalty over all these years and appreciate your kind words for our dealership.

November 10, 2018

Very professional service Service adviser explained everything that needs to be done. From the moment you pull in to the service bay you experience great service. Every little More

by RRS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Nov 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

RRS91, from the moment you arrived at our service center you and your vehicle were attended to in great detail thanks to the Gunther Volkswagen Delray Beach team. Thank you for sharing your experience with us and leaving your review.

November 09, 2018

Svce 2027 Volvo Dominic is excellent; polite, helpful and knowledgeable. Aside from this, your price for the repair was exhorbitant; added charges of $25 for each cl More

by Hank
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Espada, Anthony Cardoso
Nov 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Hank, we appreciate your positive feedback for Dominic and the helpful job he provided to you. By bringing your vehicle to Gunther Volvo Delray Beach you are confidently recieving reliable and quality service to ensure your vehicle is performing just as good as new. Our prices are a combination of having factory-trained technicians repair your vehicle while using Volvo Genuine Parts. In the future, you can check out our website to see what savings we're offering on any services and parts you may need.

November 08, 2018

Profesional and friendly I bought my 2018 Atlas in coconut creek. The service department there was condensing and always trying to sell me things I didnt need like tires. When More

by Richtauber3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I'm not sure if the service man who took care of me.
Nov 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Rich, we thank you for giving Gunther Volkswagen Delray Beach the opportunity to provide you with care and attend to the issues your vehicle was experiencing. Your recognition for how our team professionally conducted your service visit is greatly appreciated and we are ecstatic to have earned your business. Thank you again for sharing your experience with others and choosing our dealership for your servicing needs.

November 08, 2018

Great service I was impressed that they took my car at the appointment tint and completed the service in 45 minutes. Everyone was so polite and helpful. More

by Non
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Non, hearing that you were impressed with our timely and helpful services is a generous compliment to receive. We appreciate your business and thank you for servicing your vehicle with Gunther Volkswagen of Delray Beach.

November 08, 2018

Great customer service Helpful staff. Provide information and answer questions. G r e a t. S e r v i c e. Will definitely return. Thank you! ? satisfied More

by Psychologyconsultants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Espada
Nov 08, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Psychologyconsultants, we look forward to your return so that we may continue to provide you with the informative and satisfying service you expierenced in your recent visit. Thank you for stopping by and leaving us your positive feedback.

November 07, 2018

Ask for Grody Excellent service and always a friendly smile. Car is always ready as promised, great shuttle service also. I will be back again and again thank you G More

by vwproblems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

VWproblems, we appreciate your recommendation for Grody as he was able to produce an excellent service experience for you. Thank you for your business with Gunther Volkswagen Delray Beach service center.

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