Gunther Volkswagen Volvo Cars Delray - Service Center

Avg experience. Nothing mind blowing. Drove up, service tech came over. I told him the issue. We dropped the car and left. I called back about 4 hours later, as I did not hear from anyone. Drove up, service tech came over. I told him the issue. We dropped the car and left. I called back about 4 hours later, as I did not hear from anyone. No one came over to talk about a new car having a problem. I was told car was beating cleaned. It was a faulty regulator on driver side. There was no charge. We got the car and left. Pretty uneventful. More

Satisfying All requested services were performed in a timely manner. We are happy with the results. No issues and happy the car is fixed and running well. All requested services were performed in a timely manner. We are happy with the results. No issues and happy the car is fixed and running well. More

Inconsistent Service Bought a brand new Volvo. Have had 3 annoying but easily remedied issues already. Each service request to Gunther resulted in promises and timelines t Bought a brand new Volvo. Have had 3 annoying but easily remedied issues already. Each service request to Gunther resulted in promises and timelines that didn’t materialize without multiple follow up calls on my end to achieve any result. Very frustrating, and a big waste of my time. More

Great place for any service needs Grody was great to deal with. Made me feel good about the work getting done to my car. I was in and out very quickly Grody was great to deal with. Made me feel good about the work getting done to my car. I was in and out very quickly More

Poor Communication There was poor communication from the Volvo employee. I called two to three times and never received a call back. The only way I was able to make cont There was poor communication from the Volvo employee. I called two to three times and never received a call back. The only way I was able to make contact was when I called him. They did detail the vehicle but left the floor Matt’s in the trunk and they were still soaked (11-28-18). The only way I would recommend this service center is if people aren’t concern with communication. More

Great kind of service visit went very smooth I set up my appointment through Chris my sales person he was very thorough follow it up with me by text before hand prepped the service advisor on all I set up my appointment through Chris my sales person he was very thorough follow it up with me by text before hand prepped the service advisor on all my concerns and when I arrive Dominic service advisor was extremely polite the whole experience was very comfortable More

Great fast service Had a nail in tire. They got me in right away, service was friendly, fast, and they didn’t even charge! My favorite dealership by far Had a nail in tire. They got me in right away, service was friendly, fast, and they didn’t even charge! My favorite dealership by far More

Very. Good Well deserve drew was fantastic I would recommend him to any one close to me he is what a service should be very patient and inform guy Well deserve drew was fantastic I would recommend him to any one close to me he is what a service should be very patient and inform guy More

The War with the Extended Warranty CompanyService Manager Go Service Manager Gowdy fought for me every step of the way! It is amazing what these companies will do to wiggle out of there policy ! Service Manager Gowdy fought for me every step of the way! It is amazing what these companies will do to wiggle out of there policy ! More

Appointment scheduled. Service personnel knowledgeable about my automobile. Reviewed appointment tasks to be worked on. Washed my automobile before returning the car to me. Service personnel knowledgeable about my automobile. Reviewed appointment tasks to be worked on. Washed my automobile before returning the car to me. Serviced the car within the promised allotted time. More