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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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December 11, 2018

Professional, courteous staff with attention to detail. Described my issue to the Service Manager, Dominick Espada. Courtesy shuttle took me home while my vehicle was being worked on. Domenick kept me infor More

by AUDITOR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Espada
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

AUDITOR88, during your visit, you were able to expereince all the perks and advantages that servicing your vehicle with Gunther comes with. Dominick coordinated our courtesy shuttle to take you where you wanted to go so that you can conveniently wait for your vehicle from the comfort of your own home. He was able to keep you up to date and identify any alarming issues that you needed to know. We are confident that your holiday travels will be nothing but a joy knowing that your vehicle was in good hands at Gunther Volvo Delray Beach. Thank you for your feedback and your 5-star rating for our team!

December 11, 2018

Recall Always excellent service and timely work done. Very happy each time I come in for any service or problems with my cars. Service technicians are very p More

by JWK1250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

JWK1250, our team consistently provides you with the same excellent and professional servicing you know and expect. Earning your happiness each time you stop by is everything we could hope for and we are thankful to be receiving your 5-star review for our dealership.

December 11, 2018

In And Out In No Time Gunther VW DELRAY Has Gone Above And Beyond For Me On More Then One Occasion..... They Are The Absolute Best I Wouldn’t Trust My 18 R In The Hands Of More

by Jason S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Reis The Absolute Best!
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Jason, our customer's know that they are in good hands when then come to Gunther. Thank you for trusting our team with the service work of your vehicle and continuing to provide us with your business.

December 10, 2018

Awesome experience! Great experience! I was late for my appointment and Gunther was still able to fit me in. They told me it should take about 2.5 hours for my car to be More

by Rhousley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Swaby
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Rhousley, it is truly a delight to read your review and hear how welcoming and accommodating each member of our team was to you. We couldnt be more proud to know that we were not only able to exceed your expectations but as well as changing a bad day into a great day! Helping you through your entire service visit was an absolute pleasure and we thank you for the kind words for our team.

December 10, 2018

Great Experience This is the first time I had to bring my vehicle in for service to Gunther Volkswagen. All I can say is what a great experience. I've gone to other de More

by DLCMACLEOD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DLCMACLEOD2, servicing your Volkswagen with Gunther guarantees your vehicle is in good hands. We are lucky to have had the chance to present to you exactly how our dealership takes great care of our customers. We look forward to seeing you back in and thank you for making your recommendation for the great service you received.

December 10, 2018

Oil change, mirror and exhaust repair I brought my car in for the 10,000 mile oil change and to repair the driver side mirror/visor and replace a missing exhaust chrome tip cover. The staf More

by PATRICKSPAGNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Swaby
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Patrick, your visit to our service center was maximized through our ability to complete all your requests within a timely and efficient manner. We appreciate you choosing Gunther to fulfill all of your vehicle's servicing needs and thank you for rewarding us with your 5-stars.

December 07, 2018

30K checkup The service rep was very nice. Waiting room, although for VW, not Volvo was clean with refreshments and tv. My only complaint was the amount of time n More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Secretary at checkout., Anthony Cardoso
Dec 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Joanne, we appreciate you taking the time to leave your review for your service advisor Anthony. Thank you for your patience with us as we are going through an expansion process for our new facility. Rest assured, we are doing our best to maintain the timely and high-quality servicing that we are known for.

December 06, 2018

Great Service Quick and courteous service. Everything was explained before the work was done so I knew what to expect. Thank you so much for a stress free visit. More

by Sandra L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Dec 06, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Sandra, our team was able to meet your needs and fulfill your expectations within the time frame you were given. We couldnt be more happy to know that you visit was nothing but stress-free and easy, Thank you for leaving us your 5-stars and review for our services.

December 04, 2018

Superior customer service I love having my car serviced at Gunther. The Receptionist is easy going, courteous and service oriented. And Drew is the best Assistant Service Manag More

by MARIEMCAUGUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwew Swaby
Dec 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Marie, we love having you here just as much as you love coming! Thank you for showing your appreciation and support for Drew and the service center team here at Gunther Volkswagen Delray Beach!

December 04, 2018

Lucas and his team went above and beyond to help me with my blue tooth problem. I could not ask for anything more from your service department. More

by SLCBOB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis
Dec 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SLCBOB1, Lucas and our service team were able to dive-in to your Bluetooth issue making sure to find a solution and fix the problem altogether. We could not have asked for a better review and we thank you for rating our services 5-stars.

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