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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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December 21, 2018

Great Service Great customer service. They were very fast. And we loved the free massages. Everyone is very pleasant and courteous. Great customer service! Merry Ch More

by fwp62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Damis
Dec 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

fwp62, we are so happy to know that you were able to take advantage of the free massages during your fast and confident service visit. Thank you for your 5-stars and compliments for our services as well as Happy Holidays to you!

December 20, 2018

Wonderful & Enjoyable experience 😊 This has been my second lease with Gumther.. I found it to be very enjoyable. Dick was very knowledgeable and helpful.... especially after I took car More

by Barb Conway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic (Service) Keith (tech), Dick Uhler
Dec 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Barb, throughout your entire purchase, Dick has been there to offer his help and assistance to any question or need you may expereince. We value your business and thank you for writing such positive feedback for our team.

December 19, 2018

Dominic Very pleased with my service there. Dominic was warm , reliable and very responsive. Great dealing with him. I would recommend this service center More

by TERFRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
Dec 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Terfri, it sounds like Dominick succeeded in providing you a reliable and responsive experience during your visit to our service center. It's great to hear how much you enjoyed dealing with him and thank you for making your recommendations to Gunther Volvo Cars Delray beach.

December 18, 2018

Always the absolute best !!!! Excellent service, prompt & pleasant , car was ready at the time I was promised, car was washed, did a second check to make sure nothing else was wron More

by bdavis25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, Colby, Matt
Dec 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Bdavis25, as promised, we were able to service your vehicle promptly and deliver it back to you on time and squeaky clean! Thank you for your 5-stars and generous review for our dealership.

December 18, 2018

Routine Maintenance Very friendly and customer oriented service department. Dominick went out of his way to explain everything and answer all of my questions. The mainte More

by gj244a.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Dec 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

gj244a.b, Dominick conducted your vehicle's routine maintenance visit exactly how you discussed and made your expereince with us friendly and informative. We thank you for choosing Gunther to serve you and your vehicle's needs.

December 18, 2018

Fair service I made a 10:30am appointment. Which I was informed an appointment means nothing. So I waited 2.5 hours to have my oil changed. I was informed I have s More

by Dds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service employee
Jan 03, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Dds, one of the perks of servicing your vehicle with Gunther is that we offer Service Xpress. Service Xpress allows a customer with more minor servicing needs to stop by with no appointment needed. Rest assured, we try out best to manage everyone's needs in an orderly and timely manner. When your vehicle is recieved, your service work is performed. If anything stands out during the inspection, your technician will inform your service advisor who will then make you aware. With your vehicle being at 85,000 miles, your vehicle may be prone to additional servicing. Understand, this is to ensure your safety as well as to help keep your vehicle running in tip-top shape. We appreciate the feedback you have provided to us and we ask that if you have any questions or concerns remaining, please contact your service advisor at your earliest convenience. Thanks for stopping by.

December 17, 2018

Great service My service manager, Lucas, was absolutely fantastic. I was able to schedule a last minute appt on a Saturday (which was super helpful given my busy w More

by KAREN.LAUCKA
Recommend Dealer
Yes
Employees Worked With
Lucas
Dec 18, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Karen, Lucas was able to come through for you during your last minute appointment to our dealership. He accurately projected the cost and time of your vehicle's servicing and made you visit extremely satisfying. Thank you for leaving a fantastic review for us and choosing to stop by for service.

December 17, 2018

An expensive lightbulb Change The service was great and the bulb was changed..but the charges to just change a lightbulb were a bit too expensive! Lesson learned about buying a VW More

by Vwjetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrison Willmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Vwjetta, although you may not have gotten the price you were looking for, our dealership's reputation is known for our fair prices. We thank you for your review and appreciate the time you took to leave us your feedback.

December 15, 2018

Annual servic Dominick was great. Got a loaner car for me with no problems. Dominick drove me to Enterprise himself when the van transportation was not available. More

by MABJSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Dec 17, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Mabjsc, Dominick made great strives to deliver you a comfortable and convenient experience by personally driving you to Enterprise himself. We are so happy to receive your feedback and thank you for sharing how phenomenal your annual service visit to Gunther Volvo Cars Delray Beach went.

December 15, 2018

Excellent Experience Upon arriving for scheduled service at 8:00 am I was very quickly greeted. I was shown the waiting area. While I was waiting I was regularly kept up t More

by hpbourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
Dec 18, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Hpbourne, with our promptness and politeness we were able to deliver you an excellent and comfortable service expereince during your visit to Gunther. You were kept up to date as well as all work was completed in a timely manner. Thank you for showing your appreciation of how our team was able to exceed your expectations! Happy Holidays.

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