Gunther Volkswagen Volvo Cars Delray - Service Center

Fixed a leaky tire really fast This dealership took my car in immediately and the service advisor was very friendly. He even had my car washed while it was in. Definitely returning This dealership took my car in immediately and the service advisor was very friendly. He even had my car washed while it was in. Definitely returning to this dealership! More

Service all around I LoVe VW and would never look at another car. I had all kinds of cars before-Mercedes (the worst), Audi, Infiniti, Bmw, etc....VW service is truly th I LoVe VW and would never look at another car. I had all kinds of cars before-Mercedes (the worst), Audi, Infiniti, Bmw, etc....VW service is truly the best, most efficient, and most convenient. Once you drive up, they begin working on your car! In the past, I would wait days for the same service. The courtesy guy was great too!!! More

routine check up service was friendly and efficient...always come to gunther and dom is super I will return and shareexperience with fiends and family thank you for service was friendly and efficient...always come to gunther and dom is super I will return and shareexperience with fiends and family thank you for always doing great job More

Construction Issues Negate Good Service Up to this point my service experience has been wonderful. For this service I scheduled my appointment and expected a loaner as per my agreement when Up to this point my service experience has been wonderful. For this service I scheduled my appointment and expected a loaner as per my agreement when my vehicle was purchased and as I have had each prior service. I get to the dealership to be told that due to construction, I would have to take a shuttle to Enterprise, pick up the car and then return to the dealership to remove items from my car - all in opposite directions from where I had to go. When I made the appointment, nothing was said that I needed to add approximately an hour to pick up the car and return it to Enterprise when I was picking up the car the next day. I completely understand your need to expand. What I do not understand is your firms lack of compassion when setting the appointment without telling the customer of the change, Unfortunately, my service advisor had to take my disappointment with the process. This process made me late for my meeting that evening. Dominic was great and understood and volunteered to return he car to Enterprise so I was not late to another appointment - he is great but the working conditions provided to him makes it very difficult for him to help his customer. At a minimum - when setting the appointment his needs to be communicated, More

Great Service! The service was great. They took my car right away, and the staff is very professional. And I loved the free car wash! I’m confident my car is ready f The service was great. They took my car right away, and the staff is very professional. And I loved the free car wash! I’m confident my car is ready for the long drive back to NY! More

Excellent Service at Guther Dominic is always there to accommodate me when ever I need service . I get my car back in a timily manner and everyone is always pleasant. Dominic is always there to accommodate me when ever I need service . I get my car back in a timily manner and everyone is always pleasant. More

Good service. Service was good. Although I wish they had a better estimate of a time frame when I got there since I had to sit and wait. One of my issues they sai Service was good. Although I wish they had a better estimate of a time frame when I got there since I had to sit and wait. One of my issues they said they had not clue if it takes 1 hour or 3 hrs. More

Great service everything was explained what was being done Very friendly and curtious . The service associate came out and let us know what was going on every do often. Would highly recommend this location Very friendly and curtious . The service associate came out and let us know what was going on every do often. Would highly recommend this location More

Excellent indeed I always deal with Lucas the service advisor at your dealership and he is honest and very helpful. Lucas is the reason I always bring my two VWs there I always deal with Lucas the service advisor at your dealership and he is honest and very helpful. Lucas is the reason I always bring my two VWs there for service. More

Not honest Recommending items that needed repairs that did not. Brought to another service center and the repairs were not needed. It was a 30 minute fix for $10 Recommending items that needed repairs that did not. Brought to another service center and the repairs were not needed. It was a 30 minute fix for $100, Not 1000. Over charging. No return calls back to discuss matter More