Back

Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

Sort by
January 10, 2019

Great Customer Service! Dominick is wonderful to work with! He is always so friendly and thorough and seems genuinely concerned about the safety and satisfaction of his custo More

by BARRISHAPIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Jan 10, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

BARRISHAPIRO, your safety and satisfaction are of the highest importance to us. Dominick demonstrates an attentive and thorough experience for each and every customer that stop by. We are thrilled to know that you enjoyed your visit as well as the service provided to you.

January 10, 2019

Dominick is the best. The service department is caring and efficient. I feel that they have my best interests when they service our cars. We are a Volvo family and wouldn’t More

by BUDMARKS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick in Volvo service
Jan 10, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

BUDMARKS, thank you for keeping Gunther in mind for you and your family's car buying and servicing needs. Our team puts our customer's well-being at the top of our priorities, to ensure that your safety and satisfaction is met. We appreciate your praise for our service departments efforts to make each visit for you efficient and simply the best!

January 10, 2019

Excellent service experience I went in today to have my Volvo S90 serviced. I had the pleasure of speaking with Chris and he was very nice and honest about what my car needed. I g More

by claudio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Cardoso
Jan 10, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Claudio, Gunther Volvo is known for genuine experiences by geunine people. As you experienced, Chris was upfront with the servicing needs of your vehicle while keeping you in the loop with the status of completion. Earning your business and receiving your satisfaction means a great deal to us. We thank you for allowing us the change to make your service experience at Gunther Volvo so easy!

January 09, 2019

Service was good but a little slow. I guess we had a very busy day. Maybe the next time service will a little faster would be helpful.... More

by TP2486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Jan 09, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

TP2486, thank you for taking the time to provide us with your feedback. Our service department does our best to work in a timely manner while maintaining the quality service we are known for. We appreciate your patience during the wait-time of your vehicle's servicing and thank you for understanding.

January 08, 2019

grateful Prompt, excellent, courteous service. Car and I were treated with TLC. Customer waiting lounge was very accommodating and clean as was the restroom. I More

by MILANNPEG02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don in service
Jan 09, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

MARIOTD, it is great to hear that your and your Volvo was treated with some tender, love, and care. We are pleased to receive your compliments for not only our facility but our staff who takes great pride in their work. Thank you for expressing your gratitude by leaving us your review.

January 08, 2019

Great Service Shutter took me to my home while dealer worked on my problem and returned to get me for my return to dealer. Problem was iidentified and quickly resol More

by Margar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Margar, our courtesy shuttle made your expereince convenient while our service department identified and took care of the problem you had been experiencing. Thank you for writing your review to us and rating our services 5-stars.

January 08, 2019

Excellent service I am very happy with the service at Delray Dealer. I always go there because they are very kind and nice. They treat you like home. I really recommend More

by LUZ_BLANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joelle Maselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grody Abreu
Jan 09, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

LUZ_BLANCO, it is kind of you to share how our team makes each visit feel like home for you. Thank you for recommending our dealership and expressing how much you enjoy your experience with us.

January 08, 2019

Grody is the man! Gunther Volkswagen has been my service center and place to go for the last 15 years. The service it’s always dependable, professional, and completed More

by LOUISGUERIN7501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

LOUIS, we are very thankful to have earned your business and loyalty for the last 15 years. Bringing you consistently dependable and professional service is exactly what we love to hear. Over the years, Grody has taken great care of you and your Volkswagen proving how dedicated he is in looking out for you and all of our customer's well-being. Thank you for writing and recognizing our team here at Gunther Volkswagen Delray Beach.

January 08, 2019

Please have the DP or GM contact me Sat for 4 hours. No communication from service advisor. Service manager didn’t even introduce himself when I asked for him Keys then couldn’t be foun More

by Kimdepalma
Recommend Dealer
No
Employees Worked With
Christian , BRIAN PAVESI
Jan 09, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Kim, we are able to confirm that you did, in fact, speak with our Service Manager, Vasil. Not only did he address your concerns regarding your wait time but he also took the time to apologize for the key mishap that you experienced. This conversation was followed up by making sure that your key was retrieved immediately. Please understand that the nature of repair work that your vehicle needed would take a few hours. We were able to provide you with this information prior to starting on your vehicle so that you could decide on whether or not you wanted to stay and wait. For customer convenience, our dealership offers other means of transportation such as our complimentary courtesy shuttle as well as Enterprise Rental services. We do acknowledge the additional 4 miles that were put on your odometer. Your vehicle was taken on a test-drive in order to ensure that the issue had been fixed properly and would no longer occur. If there are any additional concerns or questions regarding your recent service visit please feel free to reach out to Vasil at 561-266-2714. Thank you for your time.

January 08, 2019

Oil change Very happy with the service department. Fast and quality work! All the people in the department are very friendly and easy to talk to. Thank you More

by JWK1250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

JWK1250, we appreciate you taking the time out to share how friendly our staff has been as well as the quality of work we produce. Thank you for your review and servicing your vehicle with Gunther.

...
41
...