Gunther Volkswagen Volvo Cars Delray - Service Center

Camera housing cracked at the screw The part that needed to replace was ordered way before my appointment and it was replaced less than 20 mins. Everyone was very friendly and helpful. The part that needed to replace was ordered way before my appointment and it was replaced less than 20 mins. Everyone was very friendly and helpful. More

10k service Very smooth process, had my 10k done and also completed a service bulletin on my 19 Atlas. Great coffee machine in service waiting area and they kept Very smooth process, had my 10k done and also completed a service bulletin on my 19 Atlas. Great coffee machine in service waiting area and they kept me informed with vehicle status. More

Check up Lucas is great. Service was done quickly. Have been coming here for years. Routine service. They did try to upsell me some additional services but see Lucas is great. Service was done quickly. Have been coming here for years. Routine service. They did try to upsell me some additional services but seemed fine when I said no- no hard sell. More

Brakes Very good to take call. Schedule service. Start & complete service- all good and quick. Appreciated the pick up service Most deluxe dealerships r Very good to take call. Schedule service. Start & complete service- all good and quick. Appreciated the pick up service Most deluxe dealerships return your car sparklely clean after services rendered. Mine was pretty clean initially but was returned with some marks all over dashboard- which is not a big deal but it seems that serviced cars should be returned to customer freshly thru basic car wash (IMO) More

Car returned with black grease spots on interior Terrible communication back and forth. Unresponsive when called about car having black grease stains all over door leather, seats and arm rest. Called Terrible communication back and forth. Unresponsive when called about car having black grease stains all over door leather, seats and arm rest. Called a number of times within the last week, still waiting for a call back More

Quick service Fast and reliable service. Grody was able to get me in and out in the time frame he promised. Also the cashier is very pleasant and fast. Thanks, Rich Fast and reliable service. Grody was able to get me in and out in the time frame he promised. Also the cashier is very pleasant and fast. Thanks, Richard Keehfus. More

Outstanding Service I can not say enough about the service and attention I received from Mr. Drew Swabby. I took my 2015 VW Golf in for service because the vehicle was no I can not say enough about the service and attention I received from Mr. Drew Swabby. I took my 2015 VW Golf in for service because the vehicle was not starting. I was a little concerned as to what the issue may be, since I depend on my vehicle to get to and from work on a daily basis. Drew was outstanding, as he always is. He is very professional and knowledgeable. I've dealt with him in the past and would not go to anybody else. More

Awesome Lucas is always very helpful and on point with the service. Everyone in general is friendly and always smiling. They even make up for quality issues m Lucas is always very helpful and on point with the service. Everyone in general is friendly and always smiling. They even make up for quality issues my new car is giving me More

Personalized help When ever I call for service I have a go to guy, He gives me his phone number, he knows who I am and is always helpful. While waiting on the transport When ever I call for service I have a go to guy, He gives me his phone number, he knows who I am and is always helpful. While waiting on the transport to get a loaner car, I over heard a conversation between another service tech and a customer, so I guess everyone has a dedicated service tech, which is great! The only complaint is that if you need a loaner car you have to go to Enterprise about 8 miles away and get one from them. I which Gunther would just loan you a VW or Volvo from their lot. It may even boost sales if you loaned a car you never tried and liked it. More

Fast Service I was very disappointed with the after sale because of an issue with receiving a new key and floor mats that were suppose to come with my 2016 Passat. I was very disappointed with the after sale because of an issue with receiving a new key and floor mats that were suppose to come with my 2016 Passat. Waited 2 months and finally email the manager. Everything was taken care of finally. The service department is really do a good job of getting you in and out in a timely fashion. More