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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
650 Reviews

650 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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July 30, 2024

I had a frustrating experience at Gunther Volvo Delray. I waited nearly two weeks for a loaner car and had to bring my car back twice because my check engine light wasn't fixed properly the first time. It More

by M P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daily, Dominic
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Aug 02, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

We apologize for the inconvenience and frustration you experienced. It's disappointing to hear about the delays and issues with your check engine light, despite our service advisor's efforts. We strive for efficient and effective service, so this feedback is concerning. Please reach out if you'd like to discuss further or need additional assistance. Thank you, Vasil Blagoev - Service Manager - 561-266-2720

July 24, 2024

I’ve gone there for 6 years. They always accepted credit cards. Service appt. Monday morning. When I presented my credit card, they said it would be a 3% ($19) addition for using More

by jane.leeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joelle Maselli
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Aug 02, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Jane, thank you for the review. We sincerely apologize for any inconvenience caused by the change in our credit card policy. Your feedback is appreciated and will be discussed with our team so we can work on providing more proactive communication regarding these changes moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Vasil Blagoev - Service Manager - 561-266-2720

July 17, 2024

Brought my car in for service and the service advisor (Drew) was rude, unhelpful, and arrogant. I will not be returning to this dealership. As you can see from the other negative reviews please believe t More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew
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June 11, 2024

Was done in the high manner good time as always ahead of schedule very courteous people More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daily from Service
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Jun 12, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to hear it, Joe! Thank you for choosing Gunther Volvo Cars Delray Beach!

May 26, 2024

Great service love working with Dominick he’s been taking care of me and my car for years. More

by Sheldon Levine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI,Tony Corsentino,Dick Uhler
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May 27, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Sheldon, we appreciate your loyalty and shoutout to Dominick! We hope to serve you again in the future. Safe travels! - The Gunther Volvo Cars Delray Beach Team

May 18, 2024

Very good dealership and service department. Brian Pavesi in sales and Dominick in service are exceptional employees! More

by bsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
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May 20, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know you had a positive experience with Brian and Dominick at Gunther Volvo Cars Delray Beach! We appreciate your kind words about our dealership and service department. Thanks for the review!

May 11, 2024

Very easy experience Katy is great and extremely helpful. That’s all I have to day More

by Remiann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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May 13, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Thank you for leaving Gunther Volvo Cars Delray Beach five stars, Remiann! We look forward to serving you again.

May 08, 2024

I took my 2019 Volkswagen Jetta in to dear for 40,000 mile service. I requested they check filters and ducts as there is an odor when a/c turned on. this began on the previous day. Long story short paid More

by eileenmulligan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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April 06, 2024

Daily Diaz is a true professional every time I needed service she rendered AAA service More

by davidpinto55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daily Diaz
Report | Print
Apr 08, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

We're so glad Daily has been able to assist you, David! Thanks for the kind review and please don't hesitate to reach out the next time we can be of service! - The Gunther Volvo Cars Delray Beach Team

April 03, 2024

Our service agent, Daily Diaz, was friendly, knowledgeable, and handled our car service efficiently. We had a positive experience. More

by Sheryl Roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daily Diaz
Report | Print
Apr 04, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Sheryl, we're delighted to know that Daily provided you with friendly and efficient service at Gunther Volvo Cars Delray Beach. Thanks for sharing your positive experience!

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