Gunther Volkswagen Volvo Cars Delray - Service Center

By far the worst brand and the worst customer experience is the industry corporate bureaucrats interested in covering their xxxxx not helping the customer beware buy a toyota is the industry corporate bureaucrats interested in covering their xxxxx not helping the customer beware buy a toyota More

I cannot ask for better! I have been dealing with Dominick Espada for any service issues in the last few years. He is client oriented, very professional and reliable. Dominick I have been dealing with Dominick Espada for any service issues in the last few years. He is client oriented, very professional and reliable. Dominick provides exceptional service to his customers. I cannot ask for more or better! More

Have been a customer of this dealership and service department for over 20 years. The work is done right. Domenic Espada is a very knowledgable and professional service advisor department for over 20 years. The work is done right. Domenic Espada is a very knowledgable and professional service advisor More

The absolute worst car buying experience. They sold my son a lemon and even though we're paying for a warranty, they refuse to diagnose the problem and determine whether or not it's covered by the warran son a lemon and even though we're paying for a warranty, they refuse to diagnose the problem and determine whether or not it's covered by the warranty. The car has been sitting at the dealership for an entire week and I can't get an answer from them. My son has missed all his college classes and and entire week of work. When I call the dealership, they send me straight to voice mail because they know my number. They do the same for my son and my mother. I finally got through to someone today who said "Drew" was speaking to the service manager and would call me back. No call back. After several more attempts I got in touch with the service dept who said that drew was out today and that I needed to speak with Lucas. Of course Lucas was not in either. I'm at my whits end with the lying, the ducking calls, the incompetency. All they have to do is diagnose the car and see if its covered under warranty. OR better yet, determine why they sold my son a faulty car that broke down after 2 DAYS!!! My mechanic told me what is wrong so I'm waiting to see what these jokers come up with. They are scamming an 18 year old kid and I'm furious. Please people, don't go to this dealership. They are very crooked and you'll be terribly disappointed if you get sucked into a contract with these scammers.. More

Very very expensive. Not sure they really did the diagnostic testing they claim they did or just relied on the warning light. Dominick offered good service and follow up. Just not comfortable that wh diagnostic testing they claim they did or just relied on the warning light. Dominick offered good service and follow up. Just not comfortable that what i paid for was worth the $500. Seemed ripped off. Will not be returning More

Horrible customer service! No call Friday that car was finished. Didn’t return my calls Saturday. Closed Sunday DIDNT LOCK CHILDS CARSEAT BACK INTO PLACE!!! finished. Didn’t return my calls Saturday. Closed Sunday DIDNT LOCK CHILDS CARSEAT BACK INTO PLACE!!! More

I had a long wait for an oil change lubrication and tire rotation on a date that I had made an appointment.. The service coordinator was a long and busy with multiple customers not allowing for personalize rotation on a date that I had made an appointment.. The service coordinator was a long and busy with multiple customers not allowing for personalize service. I was assuming the entire visit was included with Volvo‘s lease program annual oil change, but they charged for the tire rotation. More

Very pleasant and efficient service.Fast service for Very pleasant and efficient service. Fast service for recall and oil change. Follow up call as well. All in all a good experience. Will return. Very pleasant and efficient service. Fast service for recall and oil change. Follow up call as well. All in all a good experience. Will return. More

Friendly car service I waited for my car and although very cold it was a pleasant place to wait. Everyone was courteous and friendly. I highly recommend Günther Delray to I waited for my car and although very cold it was a pleasant place to wait. Everyone was courteous and friendly. I highly recommend Günther Delray to have your car serviced. More

Colby great car excellent just waiting fir tax refund... being a former dealer I know what my expectations are ... always put call three when customer asks . Not Colby fault he was excellent . Receptionist being a former dealer I know what my expectations are ... always put call three when customer asks . Not Colby fault he was excellent . Receptionist needs to be more customer friendly... More