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Gunther Volkswagen Volvo Cars Delray

Delray Beach, FL

4.5
1,456 Reviews
Welcome to Gunther Volkswagen in Delray Beach, just north of Boca Raton and Deerfield Beach FL. We want to make your new or used car buying experience easy and stress free. The entire team at Gunther Volkswagen is here to answer all of your questions regarding our lineup of brand new Volkswagen for sale. Our outstanding customer service and caring for your individual needs makes us stand out from the other new and used car dealers in the area. We take the time to listen to your automotive needs and what is within your budget. Gunther Volkswagen does not believe in hard sales tactics as we want to earn your trust from the very beginning. We believe in that trust before making a sale so we can build a long standing relationship with each of our customers in the Boca Raton and Deerfield Beach areas. Visit Gunther Volkswagen in Delray Beach FL today and see the difference we make when shopping for your next new or used vehicle.
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2401 N Federal Hwy

Delray Beach, FL

33483

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Showing 1,456 reviews

May 30, 2019

Best deal in the area! I was shopping around for a SUV with a 3rd row, but didn’t need a large SUV that they typically were available in. I was reading about the Tiguan onli More

by daniellenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Koppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019

For myself as a woman a most pleasant experience Friendly sales people and manager. Not obnoxiously pushy. Gentleman who closed could have been less threatening when trying to “sell” extra coverage d More

by MYRASHAFFER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Uhler
May 30, 2019

Super This group goes beyond treatment that I have received from previous ownership of new Mercedes, Audi and Porsche. They bring value and credibility to t More

by oceanrunner22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Swaby
May 30, 2019

Excellent service We had an amazing experience again for the second time leasing a car Garrison was amazing and helped us greatly to get what we wanted More

by TOMNCORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrison Willmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019

The best car buying experience I ever had Easy fast and well taken care of. David Ferri was Great and well knowledgeable let me know everything that I needed to know and gave me the best pri More

by JEROME05099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FERRI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joelle Maselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019

Exceptional service The service and professionalism that Alex provided was truly exceptional. Making me feel comfortable and confident in purchasing this car. Great pla More

by Rcorso91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Koppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019

Quick service Fast and reliable service. Grody was able to get me in and out in the time frame he promised. Also the cashier is very pleasant and fast. Thanks, Rich More

by RKEEHFUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody
May 28, 2019

Bait and Switched I had been corresponding with Laura Lorenz for a week before my appointment on Saturday, 5/25/19 at 11am. I got there a little early and had to wait More

by CaneFan014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dick Uhler
May 30, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

We would like to say thank you for your feedback regarding your experience with us, but with all due respect, this is one of the most dishonest reviews we've received. First of all, when you arrived at our dealership, your wait time was between 10-15 minutes (on Memorial Day Weekend). Mr. Richard Uhler was busy working with another client so Ms. Lorenz came over from her office to work with you so that you would not experience a lengthy wait. It is true that you and Ms. Lorenz had spoken at length regarding your desired Volvo. You were very specific in your wants and needs and it was determined in your discussions that the XC60 Momentum was a more appropriate option than the original XC40 R-Design you were interested in. In essence, you switched yourself to a more expensive vehicle than you and Laura had discussed. The vehicle you wanted had an MSRP greater than that of the original XC40. In addition, during the course of conversation with Laura, you stated that you were looking to get between $5000-$7000 for your trade-in. Based on our appraisal as well as a Kelly Blue Book estimation that Richard Uhler presented you, your vehicle was valued between $993 - $2,000 for a vehicle in fair condition. The value demanded was unrealistic. The vehicle was nearly a decade old with well over 150,000 miles on it. The trade vehicle had a broken and taped up window, no Air Conditioning, issues with the gas system and major electrical issues. Also, It needed extensive paintwork. It was not worth a fraction of the high price you were loudly demanding. Finally, it was true that Mr. Uhler was taken aback and couldn't understand how Laura could have presented the more than $20,000 discount off the price of the vehicle. After reviewing internal notes, it's clear that Laura didn't offer that price but that you had construed this number on your own. Mr. Uhler then spoke to his manager and got a realistic price to present to you. He simply showed the price of what we could sell the vehicle for, what the trade was realistically worth and then you very quickly stated that those numbers are not what you wanted and thanked you for your time. There was no bait and switch, there was no swindling and there was no attempt by Mr. Uhler to even ask you to obligate yourself to this purchase. We were too far apart to even consider presenting you with a reasonable offer. We tried as hard as we could to be polite and accommodating. We even went as far as to bring in the initial vehicle you selected from our off-site location before you arrived. We did try to help you as much as we could.

May 28, 2019

Great experience Exceptional service from Beau Brady and the rest of the team from Gunther. Would recommend to anyone else looking for a new car. 10/10 More

by Themch212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2019

Great experience Alex, our sales rep made the shopping experience quick and easy. This is my second vehicle from Gunther and I have found the service department very q More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Koppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned
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