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Gunther Volkswagen Volvo Cars Delray

Delray Beach, FL

4.5
1,453 Reviews
Welcome to Gunther Volkswagen in Delray Beach, just north of Boca Raton and Deerfield Beach FL. We want to make your new or used car buying experience easy and stress free. The entire team at Gunther Volkswagen is here to answer all of your questions regarding our lineup of brand new Volkswagen for sale. Our outstanding customer service and caring for your individual needs makes us stand out from the other new and used car dealers in the area. We take the time to listen to your automotive needs and what is within your budget. Gunther Volkswagen does not believe in hard sales tactics as we want to earn your trust from the very beginning. We believe in that trust before making a sale so we can build a long standing relationship with each of our customers in the Boca Raton and Deerfield Beach areas. Visit Gunther Volkswagen in Delray Beach FL today and see the difference we make when shopping for your next new or used vehicle.
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2401 N Federal Hwy

Delray Beach, FL

33483

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Showing 1,453 reviews

August 17, 2018

Purchase a new Volvo! I am lucky enough to have been able to work with Brian Pavesi and Ken Dotti on my most recent purchase! They were both professional and patient with m More

by Jeffrey in Delray Beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dotti, Dominik Espada, BRIAN PAVESI
Aug 20, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Jeffrey, we are lucky to have a customer like you! We are happy to hear that you received a dedicated and professional experience with our team. Thank you for leaving us your 5-star review for Brian and Ken and stopping by our dealership.

August 16, 2018

Chris is the best! What a great experience from beginning to end! Chris was very attentive and made the purchase as smooth as possible. I've purchased various cars in th More

by ymunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Damis
Aug 17, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ymunoz, we are pleased to have provided you with the ultimate car shopping experience and that Chris was of great assistance to you. Thank you for leaving us your 5-star review and for stopping by Gunther Volvo Cars Delray Beach.

August 15, 2018

Mike is the man! From the moment I called, the dealership was nothing but courteous and helpful. I knew what I was looking for, but more importantly, I knew what I co More

by Marco3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veloz
Aug 16, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Marco, our customer's come to our dealership already knowing what they want, what they need, and what they can afford. It is up to our team to address those needs with attention and care so that they can make a successful purchase that they are happy with. From your review, it sounds like Mike provided you with an experience that directly catered to your needs as well as going above and beyond to demonstrate how much your happiness matters. We are so appreciative to receive your feedback for our team and for taking the time to share your car-buying process. Thank you for choosing the Gunther Volvo Cars of Delray Beach to assist you in your purchasing needs.

August 14, 2018

UPDATE: worst treatment by any business I worked with Absolutely the most dishonest new car dealer I've ever had the displeasure of working with. I went in to test drive a new Tiguan, explaining to both More

by FtLScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Bellefroid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cardoso, Ron the Business manager
Jul 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

We tried to resolve this amicably Scott. You told me on my first phone call to you that you had nothing to do with this and that it was all our fault, and that you weren't going to do anything about it. You left me very little choice, I asked you to share your attorney's info so that we can ask them about the money, you also refused. I had to be the bad guy, yes, but we weren't talking about a few bucks here, you owed us $15,877.00, which your attorney paid us, without any help from you.

August 11, 2018

Repeat client receives VIP treatment from Brian Pavasi Brian treated me as a valved client on my second vehicle. When busy on my return visit to test drive both passat and Jetta, he engaged the VW expert ( More

by j adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pavesi, (Alex-technician at VW)
Aug 14, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

John, your second vehicle's car buying process with the Gunther Volkswagen sounds like it went flawlessly. From Brian assist you with the negotiation to Alex demonstrating the Passat and Jetta in your test drive, you had all the information needed to make a successful purchase. We are happy to hear how much you love your Passat SEL as well as enjoyed yourself while at our dealership. Thank you for choosing the Gunther Volkswagen Delray team as your go-to for your future car buying needs.

August 07, 2018

XC90 BUY LOCAL Chris was very efficient and accommodating. He certainly earned my business and got the deal I was looking for completed in a timely fashion. Looking More

by Teabone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Damis
Aug 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Teabone, we would like to take the time to address your complaint and share the other side of the story with our readers. 1-When you say: “Waited 25 minutes to be seen after I sent a message that I was there in waiting area”. What you fail to mention is that you showed up several hours late for your appointment, calling the salesperson from the showroom floor, who by that time was assisting other people. We did what we could to be as efficient as possible with you while giving you all the information that could be given at the time. 2-When you say: “Waited another hour to have my vehicle appraised only to be given a non-offer (suggested to take to Carmax).” What you fail to mention is that your car was NOT an easy appraisal. Your trade-in vehicle had a major issue with the CARFAX report that showed multiple accidents, including a rollover. Although you were adamant that it never happened,(of course) we simply could not just put a price on the trade that fast. We do not have enough experience with this level of damage to make an educated offer on the spot. It takes time, it takes to research, phone calls, etc. We did, in fact, give you pointers as to how to correct the CARFAX data if indeed, it was inaccurate, and we did recommend taking your trade to CARMAX, who does have a lot more experience with pricing damaged cars. These are extraordinary circumstances you fail to recognize in your complaint. 3-When you say: “Was given lease numbers on S90. Still waiting for Lease numbers on XC90. It’s been 2 weeks.” What you fail to mention here is that we have been working with you for 2 months!! You were given multiple pricing on multiple occasions and on multiple cars. You say we didn’t price an XC90, but you never even looked at or drove an XC90 nor did you take the time to select one to be priced. XC90’s range from high $40k’s too high $70k’s. How can we quote you accurately not knowing what car you want? We find it very funny that you would write such a complaint, with no facts, just to smear our reputation. If efficiency is what you seek, we suggest starting with showing up on time for your appointments. Had you done that, you would have realized that Mr. Uhler was available and ready to assist you and you wouldn’t have had to wait. Had your car not been involved in several accidents, including a rollover, we could’ve and would’ve made you a quick offer. Let the record show that we genuinely tried to cater to you, but you couldn’t be pleased, and we couldn’t come to terms. It happens, and it’s ok, no need to spread lies. We wish you the best of luck with your next car buying experience.

Aug 20, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Teabone, thank you for sharing your experience with Chris. We are glad to hear that he was of great accommodation to you and that you were able to get the deal done in a timely fashion. We look forward to being of assistance to you in the future.

August 04, 2018

Rip-off Don’t use. Spend your time finding a reputable mechanic because this place will rip you off. Took my car there and they did absolutely nothing except More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Cardoso
Aug 08, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Candy, we inform every customer ahead of time that there is a diagnostic fee. Please know that in order find out what your vehicle's issue is and complete a proper inspection, our technicians need to connect the car to a diagnostic tool and put it on a lift. Our technicians and team followed procedure accordingly and we ask that even though you may have declined the repair work, we were still able to find out what the cause was as well as provide you with information and solutions for your vehicle's repairs. Again, although you declined the repair work, if you should need any further assistance or information regarding your vehicle's service visit or repair work, we are here to help.

August 04, 2018

First purchase with Gunther Volkswagen This is my first purchase with Gunther Volkswagen in Delray. I have purchased 20 cars in my lifetime before. This was the easiest most stress-free pur More

by Funtop2bottom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Uhler
Aug 06, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Funtop2bottom, we are sure that you have seen and heard it all during your lifetime of car buying. That is why your review and kind words for Dick and the Gunther team means so much to us. We are so excited to have earned your business and look forward to assisting you in the future.

August 03, 2018

Balvin I would like to thank Belvin for going the extra mile very informative about my new vehicle I was just going to see if I should trade in my lease . An More

by Suzy qqq59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Balvin Minto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Suzy, don't you just love it when the unexpected happens? You must be so thrilled to have upgraded your vehicle with such ease and enjoyment due to the experience that Balvin delivered to you. Thank you for choosing the Gunther team to assist you in your car-shopping process.

July 30, 2018

Richard is the best! Richard is definitely not the stereotypical car salesman. He did everything to find me the ideal car and accommodate all my needs. Great customer serv More

by MarioJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Uhler
Jul 30, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Mario, as you've seen from your experience at Gunther Volvo Delray Beach, we are not the stereotypical car dealership. We are glad that Richard delivered you a headache-free shopping and purchasing process. Thank you for sharing your review and leaving us your 5-star rating.

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