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Gunther Volkswagen Volvo Cars Delray

Delray Beach, FL

4.5
1,453 Reviews
Welcome to Gunther Volkswagen in Delray Beach, just north of Boca Raton and Deerfield Beach FL. We want to make your new or used car buying experience easy and stress free. The entire team at Gunther Volkswagen is here to answer all of your questions regarding our lineup of brand new Volkswagen for sale. Our outstanding customer service and caring for your individual needs makes us stand out from the other new and used car dealers in the area. We take the time to listen to your automotive needs and what is within your budget. Gunther Volkswagen does not believe in hard sales tactics as we want to earn your trust from the very beginning. We believe in that trust before making a sale so we can build a long standing relationship with each of our customers in the Boca Raton and Deerfield Beach areas. Visit Gunther Volkswagen in Delray Beach FL today and see the difference we make when shopping for your next new or used vehicle.
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2401 N Federal Hwy

Delray Beach, FL

33483

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Showing 1,453 reviews

October 01, 2018

tire pressure were all wrong had to correct myself Tire pressures all wrong had to correct myself when I got home. Wait was way took long over 3.5 hours for oil change and tire rotation More

by GENTLEMANJIM737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Dominic, BRIAN PAVESI
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

GENTLEMANJIM737, we would like to thank you for your patience while waiting for your vehicle to be serviced for its oil change and tire rotation. Please never hesitate to inform any of your concerns with our service advisors or management on-site, so that we address the matter before you leave our dealership. We greatly value your business and thank you for your feedback.

October 01, 2018

Service Terrible customer service Did not keep me informed with the progress of the service being done Had to car the service department numerous times to g More

by STEVENCKREPS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Oct 03, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Steven, we appreciate your patience while waiting for your vehicle to be serviced. Understand that your vehicle needed numerous software downloads which we had to address with Volvo remotely. The software issues that you had been experiencing takes a lengthier time to diagnose and repair but we did out best to keep you updated with everything we knew, every step of the way.

October 01, 2018

2011 Volvo S-80 servicing Needed routine servicing and some A/C work. The "low coolant" light on the dash had been intermittently coming on. The technicians found a leak which More

by kurtwiesemd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 03, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Kurt, after receiving your feedback we can see why we have earned your review. It's a pleasure to have been able to repair your leak and hear that Dominick provided you with an upfront and transparent service experience. Your 2011 Volvo S80 is trusting hands when you bring it into Gunther Volvo Cars Delray Beach and we thank you for the opportunity you gave us to prove just that!

October 01, 2018

Easy breezy It was easy to check in and also to pick up my car. They called me when it was ready and car was clean when I picked it up. Was able to bring it in da More

by ELIZABETHRUREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, Chris Damis
Oct 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Elizabeth, an easy breezy process is exactly right! Sounds like your entire visit went according to plan and you received your vehicle in tip-top shape! Thank you for bringing your vehicle in to service with Gunther Volvo Cars Delray Beach.

October 01, 2018

Quick and easy The dealership made it quick and easy to turn in my current lease for a new leased vehicle. Everything went smoothly and I was able to drive off the l More

by billkp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Corsentino,Brandon McIntire
Oct 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Bill, it's a pleasure to provide you with a quick and easy trade-in and purchasing process. A smooth car buying experience with what we aim for and it sounds like we have delivered that to you. Thank you for your business and leaving your 5-star reviews.

September 30, 2018

Excellent service, superior customer service Alex was an absolute pleasure to work with. He took all of our needs into consideration and helped us to find a car that worked for us, instead of pus More

by Nico Siller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Koppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrison Willmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Nico, thank you for taking the time to express your appreciation for all of Alex's efforts to supply you with an exceptional car buying experience. He was able to listen to your needs and match you with the perfect vehicle. We couldn't be happier to hear from you and receive your 5-star review.

September 30, 2018

Purchase We got two cars and had a great experience. Even though it started a little off, Colby worked it so are happy with the purchase and after purchase exp More

by Dimuska98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Dimuska98, thanks to Colby's assistance you were able to purchase two vehicles successfully. Your happiness means the most to us and we are so pleased to hear about your experience at Gunther Volkswagen Delray Beach. Thank you for sharing your review with others.

September 29, 2018

First Service for 2017 Leased S60 During my 1 year/10,000 service, Dominick considered all of my little nitpicking issues and had them all checked out. For example, I wanted to know if More

by ELLENJASSEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick, Service
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ellen, you may call it nitpicking but are more than happy to address every single one of our customer's concerns no matter how big or small. It sounds like Dominick answered all your questions thoroughly so that you may feel more at ease with the status of your vehicle. Thank you for sharing your service experience with us and giving our team the opportunity to serve you.

September 29, 2018

Ac repair The service department and employees are great Dominick is an excellent employee he kept me informed while my vehicle was being repaired The team co More

by catdriscoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Catdriscoll, your visit to repair your AC sounds like it went excellent thanks to Dominick and the Service Department's help at Gunther Volvo Delray Beach. We thank you for allowing us the opportunity to repair your vehicle and for sharing your experience with others.

September 29, 2018

Excellence Lucas is an outstanding service writer. He makes sure that all work is done accurately. He is the best! He is professional, knowledgeable and cares. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Twins##1017, we are happy to receive your compliments for your service advisor Lucas as he was able to provide you a professional and knowledgeable experience during your visit to our dealership. Thank you for your review, it truly means the most to us to hear feedback from our customers.

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