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Gunther Volkswagen Volvo Cars Delray

Delray Beach, FL

4.5
1,453 Reviews
Welcome to Gunther Volkswagen in Delray Beach, just north of Boca Raton and Deerfield Beach FL. We want to make your new or used car buying experience easy and stress free. The entire team at Gunther Volkswagen is here to answer all of your questions regarding our lineup of brand new Volkswagen for sale. Our outstanding customer service and caring for your individual needs makes us stand out from the other new and used car dealers in the area. We take the time to listen to your automotive needs and what is within your budget. Gunther Volkswagen does not believe in hard sales tactics as we want to earn your trust from the very beginning. We believe in that trust before making a sale so we can build a long standing relationship with each of our customers in the Boca Raton and Deerfield Beach areas. Visit Gunther Volkswagen in Delray Beach FL today and see the difference we make when shopping for your next new or used vehicle.
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2401 N Federal Hwy

Delray Beach, FL

33483

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Showing 1,453 reviews

October 05, 2018

Feedback Stephen the mechanic who worked on my car was awesome. Drew Swaby was awesome . Shaun the shuttle driver was awesome. The cashiers were very rude , More

by Ann
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Swaby
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ann, we thank you for your review and always welcome our customer's to provide us with their feedback for our dealership. It sounds like you were taken great care of by your service advisor Drew, your mechanic Stephen, as well as utilize our courtesy shuttle with the help of Shaun. Once again, we appreciate your feedback and thank you for taking the time to write us your review for your service experience.

October 05, 2018

Recall 2015 Beetle Timely service Grody Abreu is always an excellent service manager. He takes care to update the customer during the appointment. He’s considerate and More

by DELRAYCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Grody Abreu
Oct 08, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DelrayCat, we are pleased to hear your satisfaction for Grody and his efforts to take care of you in a timely and professional manner during your recall visit. Thank you for your review and for choosing our dealership for your vehicle's servicing needs.

October 05, 2018

I believe we received a fair deal. We leased a Passat previously and returned it 20k miles over our limit. We worked with Colby who was excellent to work with to find a solution that su More

by Storm King
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Storm King, Colby's ability to work with you to trade in your 2015 Passat and find a solution to get you into brand new 2019 Jetta is commendable. You recieved a fair deal that you are comfortable and satisfied with, without having to take on an exorbitant increase to your new payments that you were initially worried about. We thank you for writing your review and sharing your experience at our dealership.

October 05, 2018

Oil change All of the Gunther reps were very polite and cheerful Belvial is excellent rep Dressed great and his hygiene was impeccable Great asset for Volkswagen More

by NROSEDAKTOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Balvin Minto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

NROSEDAKTOA, we appreciate your compliments and recognition for our team's polite, polished and professionally-dressed demeanor. Thank you for choosing to bring your vehicle to our dealership for your oil change and for leaving us your review.

October 05, 2018

COMPUTER UPDATE appreciate being serviced on the day the problem arose / i guess two hours is not a ling time to wait for problem resolution /S90 IS A GEAT CAR More

by NEIL6858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOMINIC
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Neil, we are appreciative to receive your review as well as have the opportunity to help you with your vehicle's issue. Thank you for allowing us to assist with your S90's computer update and for choosing Gunther Volvo Cars Delray Beach.

October 05, 2018

Volvo S60 On time and the work done was perfect and Check all of the car they also do a great job cleaning and getting all the paper work done quickly More

by AMORTGAGE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

AMORTGAGE2002, it sounds like your entire service experience went smoothly. We are glad to hear that you received a timely service and an attentive paperwork process for us. Thank you for your review and for stopping by our dealership.

October 05, 2018

Outstanding customer service Dominick was amazing. He provided exemplary customer service. However your hourly labor rate is far above the competition. It was far above what More

by Astronomical Labor Rate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominick
Oct 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Astronomical Labor Rate, by "competition", do you mean aftermarket? Then yes, our prices are more than the independent/aftermarket shop. But we cannot be compared with them, because we only use genuine Volvo parts which have a lifetime warranty. We do not claim that we are the cheapest, only that we are the best due to the fact that we use OEM parts, factory trained Volvo technicians, and as you saw with Dominick...our service team consistently delivers outstanding customer service. There are other service centers who offer cheaper labor rates, but you cannot guarantee that you will receive quality work and the authenticity that Gunther Volvo Cars Delray Beach can assure.

October 05, 2018

Flat Tire I was offered an insurance plan to cover my tires and rims when I purchased the vehicle. Thank God I did because I woke up with a flat tire. Gunther n More

by bfstewart23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Dominic (Service), Anthony Cardoso
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Bfstewart23, we understand that situations like these cannot be predicted. But we continue to look out for our customers so that when these situations do happen, we are right by your side to help. It sounds like we were able to save the day and save you hundreds! Thank you for sharing how Gunther was of great help to you during your flat tire incident.

October 04, 2018

Good but I'm happy with the service and the way I was treated by the employees at the service center and I love that they wash my car, probably the best part o More

by MARIEESPINAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 04, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Marie, your happiness means a great deal to us and hearing your feedback is appreciated. Your concerns will be taken into consideration to ensure your satisfaction in the future. Every vehicle brought into service comes out clean with a complimentary exterior car wash and we are glad to hear you are loving it! Once again, ee appreciate your review and thank you for choosing Gunther Volkswagen Delray Beach.

October 04, 2018

Electrical Issue Service was done on my 2012 VW CC. Had an electrical issue and general maintenance. Everything was addressed, then handled by the service team. Car is More

by TOM.BOTTIGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lasha Malazonia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Tom, thank you for providing our team with the opportunity to service your 2012 VW CC and assist with its electrical issue. Your satisfaction means so much to us and we greatly appreciate your 5-star review for our dealership.

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