Gunther Volkswagen Delray Beach

Someone that understands customer service We had a great experience purchasing a car (sounds like an oxymoron :) ) from Alex Koppleman. There was no pressure and he was professional, extremely We had a great experience purchasing a car (sounds like an oxymoron :) ) from Alex Koppleman. There was no pressure and he was professional, extremely knowledgeable and listened to our needs. More

Very nice and accommodating I told the dealership what I wanted to pay and they worked it to my satisfaction. Mike and Nick were very reasonable through the negotiation process. I told the dealership what I wanted to pay and they worked it to my satisfaction. Mike and Nick were very reasonable through the negotiation process. More

Incredible service The guys here are great working to make sure they’re transparent and their attention to detail was great. Always felt taken care of while we were ther The guys here are great working to make sure they’re transparent and their attention to detail was great. Always felt taken care of while we were there. More

Best car buying experience of my life. Mike is the absolute best and most knowledgeable and accommodating salesman I have ever had the pleasure of dealing with in the car business. Nick is Mike is the absolute best and most knowledgeable and accommodating salesman I have ever had the pleasure of dealing with in the car business. Nick is a very caring and effective sales manager who bends over backward to help his sales team be successful More

BEST car buying experience EVER! I was referred to Alex Koppelman at Gunther Delray and I'm so happy I called him! I found a vehicle online this morning and was looking to purchase to I was referred to Alex Koppelman at Gunther Delray and I'm so happy I called him! I found a vehicle online this morning and was looking to purchase today. I live about an hour from the dealer so he worked quickly and closely with me via phone and text. He was quick to answer questions. He even texted me additional images of the vehicle. His knowledge of the vehicle was wonderful. Very friendly! I appreciated his honest and straightforward approach (kind delivery). When I arrived, my paperwork was ready for me to sign! Every person I came in contact with at the dealer was friendly and prompt with answers or direction. I have purchased and leased a handful of cars in my life and this is by far the easiest and most enjoyable experience I've had to date. I also like the environment of the dealer. Love the vintage and classic cars and gas pumps! I also like that they don't wear shirts with logos. I like personal expression. :) Love the vibe in there! This is my first time at a Gunther dealer and my first time buying a VW. So blessed to have gone through this experience. It was enjoyable!!! I HIGHLY recommend Alex at Gunther Delray! More

Great experience!!! This has been by far, one of the easiest and smooth experience for purchasing a car. Amazing and friendly service, clear negotiation, and very little This has been by far, one of the easiest and smooth experience for purchasing a car. Amazing and friendly service, clear negotiation, and very little time at the dealership with the paperwork. More

Mike at Gunther Volkswagen is the Best! From the beginning to the end Mike made my buying experience excellent. Not only was he very knowledgeable but also very nice. I would recommend him t From the beginning to the end Mike made my buying experience excellent. Not only was he very knowledgeable but also very nice. I would recommend him to everyone looking for a new Volkswagen. Thank you for everything!! More

Perfect Everything went smooth. The staff was very friendly. No one was overbearing. They made me feel like they were doing everything they could to get me th Everything went smooth. The staff was very friendly. No one was overbearing. They made me feel like they were doing everything they could to get me the best deal possible. More

mike Veloz Amazing service. Helped me find exactly I wanted and was looking for. 100% would recommend! Mike helped me the minute i walked through the door. I am Amazing service. Helped me find exactly I wanted and was looking for. 100% would recommend! Mike helped me the minute i walked through the door. I am a first time car buyer and had a fabulous experience! I will continue to go to Gunther in the future for all of my car buying needs! More

Gunther VW of Delray Beach, FL at 2401 N. Federal Hwy. My Experience with VW of Delray Beach, at 2401 Federal Highway On April 13, 2014 I acquired a new VW Jetta along with 8 Accessory/Service O My Experience with VW of Delray Beach, at 2401 Federal Highway On April 13, 2014 I acquired a new VW Jetta along with 8 Accessory/Service Options, one of which was a $799.00 rear-view backup camera, from the VW dealership at 2401 N.Federal Highway, Delray Beach, FL. Early October, 2017 I took my Jetta into my VW Dealership for its annual oil change/tire rotation and to address a number of serious electrical system issues: #1) all 4 windows were inoperable, wouldn’t go up or down; #2) blown lighter fuse, rendering useless my ability to power my navigational Garmin unit or iPhone charger, #3) a light display on my dashboard indicating my airbag status was: OFF. Lastly, #4) the sudden loss of my (purchased-for $799.00) backup camera display on my radio screen. After more than a week’s time (without so much as a loaner vehicle) the only thing they fixed was the windows. It’s necessary to point out here, that they performed, and charged me for a 30,000-mile inspection, which I DID NOT want and was NOT contacted for approval because I only had 7000 miles on it. A few days later I returned to my dealership to talk to Service Manager, Vasil Blagoev, about everything that was NOT serviced: the air bag issue, the blown lighter fuse, and the backup camera. I offered to pay out of pocket for the repairs, explaining that I have severe nerve damage to my spinal column making turning backward dangerous to me and who may be in back of me. He informed me they WON’T be servicing my Jetta since the dealership changed hands since 2014...which begs the question of why they saw fit to fix the window issue! More