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Gunther Volkswagen Delray Beach

Delray Beach, FL

3.5
842 Reviews

2401 N Federal Hwy

Delray Beach, FL

33483

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Showing 842 reviews

January 29, 2018

Love our Tiguan! Had a very pleasant experience at Gunther VW. Our sales associate, Matt, made our transaction very easy. He was thoroughly knowledgeable and explained More

by cdml579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anderton
January 27, 2018

Love my new Passat R-Line! Matt was very patient and thorough in his explanation of my options at Gunther. After a few test drives I decided the 2018 Passat R-Line was the one f More

by MikeBaglieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anderton
January 27, 2018

Great experience Friendly service by Beau Brady. Quick transaction and paperwork to drive off the lot with a nice, new car! Would recommend to family or friends. More

by Dee05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Brady
January 22, 2018

Very pleasant experience The whole process of getting a new car with a lease couldn’t be any more pleasant. Everyone from sales to service and finance personnel were very comp More

by Allenlchs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Brady
January 13, 2018

Great customer service Called ahead and had great service all throughout the experience. Beau made the process easy and we ended up with a great deal. Top notch. More

by D.narciso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Brady
January 13, 2018

Stellar salespeople to do business with!☆ From the time we entered the building everyone was very friendly,The sales people were extremely informative, helpful,easy to work with a d very fa More

by Ilovemynnewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David F. In sale,too!, Beau Brady
January 11, 2018

It was great Had a great experience with Matt he was very accommodating and knows the product well showed me everything about the car I needed to know More

by Steven55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anderton
January 08, 2018

Wonderful Dealership, highly reccomend! Buying my first Volvo at Gunther Volvo in Delray, was a very professional, positive low pressure sales experience that started over the internet. We W More

by Karaepi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Brady
January 08, 2018

Out of control individual. Aggresive person. Out of control individual. He was curisng me with bad words. Very aggresive and definitely not supposed to be allowed to work with people. I will neve More

by Laurent O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Gunther, Nick Bellefroid, James Gunther, Josh Reynolds
Jan 09, 2018 -

Gunther Volkswagen Delray Beach responded

This is purely a vindictive effort at spreading lies. All of the screaming and yelling and cursing happened, but by Laurentiu, not Gunther employees. Laurentiu came to service after hours, only sales was open, he was screaming and yelling, threatening multiple employees of coming back with "friends of his', claiming to be a "friend of the governor", going to "make our life miserable" unless we released his car without paying the service bill. We explained that we cannot and will not release the car without paying the bill, and if he had an issue with the service bill, he could come back the next day during service hours to review with a service manager. From there, all broke loose, told us we will regret this, he called everyone names, threatened employees and their families. He was asked to leave our property, but did not. The police were contacted, and Laurentiu continued his erratic behavior until Delray Beach Police had to escort him out of our property. The official case file is public record. Feel free to look up. Laurentiu was arrested before for fighting and resisting arrest, this behavior seems to be common practice from Mr. Laurentiu Olghii. If you google his name, you will see his mug shot. The whole scene happened in front of 15 people, employees and customers, who will all attest to the same. He is an out of control individual who makes threats when he doesn't get his way. BEWARE of dealing with him, STAY AWAY. Spreading lies against us is simply a vindictive effort in trying to bully us around. We are a family owned and operated business in S. FLA for over 40 years, we service over 25,000 customers a year, unfortunately Mr Olghii didn't and still doesn't understand the terms of his warranty, the balance due is to cover a portion of the labor that his warranty did not cover. To be clear, the bill was $34.50.

January 02, 2018

Best car-buying experience EVER!! I have been to so many dealers, wasting my time negotiating, haggling and ending up beyond frustrated and so disappointed. That all changed when I wen More

by Amber V.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Koppelman
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