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Gunther Volkswagen Delray Beach

Delray Beach, FL

3.6
841 Reviews

2401 N Federal Hwy

Delray Beach, FL

33483

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Showing 841 reviews

September 06, 2018

The best in South Florida We are big VW fans in our family. We live in Miami. The last 20 years I went for different reasons to every VW dealership in Miami. To buy a car or fo More

by VESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vasil Blagoev, Nick Bellefroid, Colby Williams
Sep 10, 2018 -

Gunther Volkswagen Delray Beach responded

Vess, we are pleased to receive your "best in South Florida" review and hear that you have found exactly what you're looking for in a Volkswagen dealership at Gunther Volkswagen Delray. It is great to have been such great help and deliver you consistently with a satisfying experience. Thank you for your sharing your compliments and kind words for our team in your review.

September 06, 2018

Enjoyable experience Lucas was very friendly. I was also really happy that he reminded me about the coupons I had to use to ensure that I would not be charged for the serv More

by LC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Sep 10, 2018 -

Gunther Volkswagen Delray Beach responded

LC, we always look out for our customer's well-being and love providing them with these coupons as they are a great way to save on services. Thank you for reviewing your service experience with Lucas at our dealership

September 06, 2018

Great They fixed two recalls. Very quickly. Very professional.top notch service.would strongly recommend to everyone.glad to own a vw. That explains why the More

by TRF048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott sember, Joe Gunther, Alex Koppelman, James Gunther, Beau Brady, Josh Reynolds, Lasha Malazonia, Garrison Willmore, Amos Alincy, DAVID FERRI, Balvin Minto
Sep 10, 2018 -

Gunther Volkswagen Delray Beach responded

TRF048, thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback and 5- star ratings for our team. We appreciate your business and for choosing Gunther Volkswagen Delray for your vehicle's recall needs.

September 05, 2018

Alex was a wonderful sales professional. Alex walked me through every aspect and feature of my new Jetta. He was a pleasure to deal with and answered every email quickly and efficiently. La More

by Lisa P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Koppelman
Sep 05, 2018 -

Gunther Volkswagen Delray Beach responded

Lisa, we are pleased to receive your review and see your smiling face next to your brand new Jetta. We are very happy to hear that Alex supplied you with such an efficient purchasing experience. Thank you for your 5-star reviews and feedback for our team.

September 05, 2018

Always helpful & professional Delray VW The staff always does their best and most professional job handling my car. This is the only dealership I go to and I did not purchase my VW here. More

by 1SWOONOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas & Gordy
Sep 05, 2018 -

Gunther Volkswagen Delray Beach responded

1SWOONOON, it is great to hear that we are your number one and go-to choice for all your vehicle's serving needs. Thank you for your 5-star review and recognition for our team's efforts.

September 05, 2018

Seven times the price. I had a headlight that needed replacing. I called and spoke to a tech at your location. I described my vehicle and model and the problem. The guy q More

by BULL1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 06, 2018 -

Gunther Volkswagen Delray Beach responded

BULL1015, unfortunately, there is no way for us to know exactly what your vehicle may need over the phone. We try to be as accurate as we can but estimates without seeing the car are never guaranteed. It sounds like you were quoted two separate prices one on the phone for the quote for a bulb and the other at our dealership for whole headlight assembly. Most of the time our customers just need a new bulb for their headlight. But there is a chance that may need the whole headlight assembly. This seems to be your vehicle's case. Again, there is no way for us to know for sure what your vehicle needs just by speaking over the phone. If you would like to come by, we would be more than happy to explain things further and assist you with the proper servicing your vehicle may need.

September 05, 2018

Excellent I brought my new Passat in for two milage services and had service manager Drew Swaby assist me both times. I use my car for work and can only spare m More

by FARRELL_ROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Swaby
Sep 05, 2018 -

Gunther Volkswagen Delray Beach responded

Robert, nothing makes us happier than to hear that your appreciation and recognization for Drew's efforts in delivering you an efficient and speedy service experience. We thank you for sharing your kind words with us and for leaving us your review.

September 05, 2018

Seamless experience Always have great service with Lucas Reis. He totally takes care of me and explains things to me the way a regular person can understand about any car More

by Fieldsofheatherb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Williams
Sep 05, 2018 -

Gunther Volkswagen Delray Beach responded

Fieldsofheatherb, we are glad you are loving and utilizing the free service coupons that you were provided. It's our job to communicate with our customers the status and health of their vehicle so that they can leave our dealership knowing they're in good hands. It sounds like Lucas was able to do just that! Thank you for your 5-star review and feedback for our dealership.

September 05, 2018

outstanding, no pressure, very satisfying experience very strong sales and finance team work together to ensure customer needs met We worked on price and financing and came to a good situation More

by bailj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Uhler
Sep 05, 2018 -

Gunther Volkswagen Delray Beach responded

Bailj, thank you for taking the time to share your "outstanding, no pressure, and very satisfying experience" with others. It sounds like the entire process of purchasing your vehicle worked out perfectly. We thank you for leaving us your review.

September 05, 2018

Tire repair The service was great, did not wait very long for my tire to get repaired. The staff was very friendly and kind. I would recommend to anyone. More

by LAMBREKAKEMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reynolds
Sep 05, 2018 -

Gunther Volkswagen Delray Beach responded

LAMBREKAKEMP, it pleases us to know that you were supplied with a fast and easy visit while getting your tire repaired. We are so grateful to receive your recommendation and review for our service department.

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