Gunther Volkswagen Daytona Beach

Great experience I recently purchased a vehicle from Fields VW in Daytona. I am not a fan of high pressure sales and my sales rep Chuck was awesome no pressure. The ma I recently purchased a vehicle from Fields VW in Daytona. I am not a fan of high pressure sales and my sales rep Chuck was awesome no pressure. The manager John gave us a great deal and was very attentive to to our needs. Highly recommend!! More

Total horrible experience My 2011 Volkswagen Routan died. The alternator was replaced, the battery was replaced, would crank but not turn over. I brought it to Volkswagen so th My 2011 Volkswagen Routan died. The alternator was replaced, the battery was replaced, would crank but not turn over. I brought it to Volkswagen so they could charge $100 for a diagnosis.. well, I was told after a week that I needed a new tip module and if that didn't work I would need a new ECM... Ok so 2 weeks and $2,100 later they tell me to come get my car. It's 💯 fixed. They charged me $30 to change the blinker in the front because it was out. I agree.. I go pick up my car.. the blinker was never changed. They tell me it's a faulty bulb that they put in... Ok sure .. The next day, my battery light comes on and my car won't start unless it's in neutral. I go back with my car and they try to tell me that there may be other issues. I'm obviously upset because there's no way I'm spending more money when I was promised the only issues we're the ecm and tip module. Andrew the service worker throws me my keys and tells me to have fun finding somewhere else to fix my car. Are you kidding me? They send me home again. This is now 3 weeks with no transportation. I lost my job over this situations t. I called Steve McDonald who assured me he would personally handle the situation. He had me go back and they gave me a loaner. Well my car was in there another few weeks and this is the outcome New tip module... New ecm... New win module... New battery.. new alternator.. new keys.. and all that to tell me that the original alternator that was put in was faulty. I don't think I needed any of that other work. I think that I got ripped off and I think the entire place needs a lesson in honesty. I got the run around until I started making a scene after being stranded with my one year old . Steve McDonald shame on you for not taking care of your customer. When you tell someone you will personally handle something you should handle it all the way through and not push it off on to your staff. Will never recommend this place and have already written corporate More

Shady shady Shady Keep your hand on your wallet. This is a shady bunch. If you can buy a car some place else, then buy a car some place else! Keep your hand on your wallet. This is a shady bunch. If you can buy a car some place else, then buy a car some place else! More

Thank you Diane My salesperson Diane went above and beyond to make sure I had a great buying experience. I love my new vehicle, but look forward to working with Diane My salesperson Diane went above and beyond to make sure I had a great buying experience. I love my new vehicle, but look forward to working with Diane again. More

Fantastic experience The sales staff made everything perfect. Great car at a great price. Great selection. You can't go wrong doing business here!! Could not recommend m The sales staff made everything perfect. Great car at a great price. Great selection. You can't go wrong doing business here!! Could not recommend more. More

Diane is the Best This is the 4th vehicle that we have bought or leased from Diane Karel. She is the reason we always come back to Fields of Daytona. Thank you Diane! This is the 4th vehicle that we have bought or leased from Diane Karel. She is the reason we always come back to Fields of Daytona. Thank you Diane! If you are looking for a vehicle in the Daytona area or anywhere in Volusia or Flagler Co,go see Diane. She is the Best! More

My experience with Fields was excellent !! I was involved with the VW diesel TDI recall. My husband and I decided to go with the buy-back deal. Our salesperson was Diane Karel. She walked us th I was involved with the VW diesel TDI recall. My husband and I decided to go with the buy-back deal. Our salesperson was Diane Karel. She walked us through the process step by step and had the expertise to do that. Diane also had excellent knowledge of all the vehicles on the lot and we chose the VW Passat. Diane is an excellent in her workmanship in Fields VW and we believe she should be recognized as a great asset to this dealership.The Passat is a great car and we are very happy with it !! Financing was easy and everyone in the showroom was courteous. More

How does this location have extra stars? Fraud and Dishonest I bought my VK from here. They are nice when when you were purchasing the car but as soon as you leave, everything goes downhill. People are absolutel I bought my VK from here. They are nice when when you were purchasing the car but as soon as you leave, everything goes downhill. People are absolutely rude and will not help you with anything if you need them. They sold me a gap insurance telling me I can cancel if i want, but when I called to cancel, they keep ignoring and never responded back. My statement's balance did not match the amount we agreed upon, I have been emailing and calling them for months, but to no avail. I would never recommend this dealership to my worst enemy. The few times I finally got to speak to someone, people were rude and just unhelpful. I regret buying a vehicle from this dealership. More

2 bad experiences! Beware! I purchased a Volkswagen diesel in 2015 and three weeks after I purchased the car I received a letter from the service center at Fields VW in Daytona I purchased a Volkswagen diesel in 2015 and three weeks after I purchased the car I received a letter from the service center at Fields VW in Daytona Beach letting me know of all the issues that they caught while inspecting the car but didn't bother to fix. One of the issues caused the front right tire to wear extremely quickly and when the tire tread got down far enough it caused a massive wobble. They were not willing to work with me and it shows that they will not do repairs to a used car because it will make the price of the car go up. Luckily because of the Volkswagen diesel scam they will be buying the car back plus giving me extra cash I have an appointment set for March 25th 2017 to sell the car back and I was told that they would hold a car until my appointment if I found one on there lot that I wanted to buy. So I searched online and found a car went and test drove it today and I like the car. I was willing to put a deposit down so they would hold it when the sales manager told me that they would not hold the car for me and I needed to buy the car today. More

They'll do anything to make a sale. I bought a used Jetta from Fields Volkswagen of Daytona in September 2016. When purchasing the vehicle, I was told that it was fully maintenanced and I bought a used Jetta from Fields Volkswagen of Daytona in September 2016. When purchasing the vehicle, I was told that it was fully maintenanced and I would not have to bring the car in for another year (12 months or 10,000 miles). I signed all of the paperwork regarding the inspection of my used car, noting that nothing was wrong with the car. As I pulled into my driveway at home for the first time, I noticed that there was a small crack in the windshield, which has now begun to spread. Can't wait to replace it! About a week later, we had a heavy, Florida rain for which I was on the highway for, I turn on my windshield wipers and they're completely worn out, consequently, I had extremely low visibility and had to pull off the highway until it finished raining and have them immediately replaced. About two months after owning the car, the service light comes on for regular maintenance. I called the dealership to complain, because I was originally informed that it would be 12 months/10,000 miles before I had to perform regular maintenance on the car. The dealership did nothing to rectify the situation, so I took it to another dealership who did some digging on the car's maintenance history. The car was serviced at 6,000 miles with the original owner and then never serviced again (I purchased the car at 13,000 miles on the odometer). That cost me $366. Not only will this dealership do anything to make a sale, they don't ensure that their used vehicles are safe before selling them. Nor do they care about rectifying the misinformation that their salesmen spew. Would not recommend for purchasing used cars. More