
Gunther Volkswagen Daytona Beach
Daytona Beach, FL
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My issue isn’t with the inability to close a deal, it’s with the lack of professionalism from the sales rep upon trying to leave. They moved our car to do their appraisal for trade in without telling us. with the lack of professionalism from the sales rep upon trying to leave. They moved our car to do their appraisal for trade in without telling us. Then when I asked where it was and why they moved it the rep became belligerent with me. Even as I attempted to leave the floor he followed me out to yell at me. As I walked away from him around the building corner to get our car he followed me all the way there to continue to try to bait me into an argument. We weren’t able to reach a deal on the car we wanted, clearly that happens all the time. He couldn’t handle that we weren’t interested in the lease on a different vehicle that he tried to divert us too. He even become insulting a few times. Once, telling me I don’t understand the lease to buy option, which I fully do, just am not slightly interested in that option. Second when trying to get away from this screaming maniac and locating my wife’s car I became flustered and approached the wrong car, which was very similar that it shouldn’t be difficult to find the car now. I’ve never experience a level or rudeness from a car salesman ever. More
I did my research and knew exactly what I wanted, financing terms, everything. I found one vehicle with all the specs in stock at Gunther Daytona Beach and called right away, where I was put in conta financing terms, everything. I found one vehicle with all the specs in stock at Gunther Daytona Beach and called right away, where I was put in contact with Andy. We talked for about 10 minutes and I explained what I wanted, he got to work, called me back and said ABSOLUTELY we can deliver. We went through the financial application process, and got a call back to confirm payment, payment terms and the little nitty gritty and we moved forward. This was on a Tuesday afternoon, and I had planned to go pickup the new ride on the following Saturday... which was not needed because they delivered the car that same day around 7pm. They were very easy to work with. This is my 5th car purchase, 1st one being a VW, and we never before had experienced a detailed service and explanation even going through paperwork, especially since we did all of this virtually and by phone. We never test drove the car, never took a look at it. I did my research and was pretty confident to pull the trigger then. I have to mention I had spoken to other 3 dealerships previously and no one would take my business serious enough, their loss. Also the finance manager (Richard?) and the delivery guy (Hunter) were beyond amazing. They are and will be 100% recommended by us even though we live an hour away from Daytona. Keep up the great work. More
Car Buying Made Easy Buying a new or new-to-you vehicle is never easy. Chuck McDonald was excellent. Highly recommend this dealership and would go back for sure! Buying a new or new-to-you vehicle is never easy. Chuck McDonald was excellent. Highly recommend this dealership and would go back for sure! More
Andy and Dianne Love Volkswagen of Daytona so happy with all the help and care from Andy Machel and Diane Karel. I am very with the new Volkswagen Love Volkswagen of Daytona so happy with all the help and care from Andy Machel and Diane Karel. I am very with the new Volkswagen More
Chuck McDonald was Excellant! Chuck and Fields Volkswagen of Daytona were very polite, casual, and made leasing a car a pleasurable experience! I will be back for my next lease/buy Chuck and Fields Volkswagen of Daytona were very polite, casual, and made leasing a car a pleasurable experience! I will be back for my next lease/buy! More
Chuck McDonald was awesome! Very knowledgeable of product, extremely helpful. Differently would purchase another vehicle from him. I have dealt with Fields Volkswagen Service Department several times product, extremely helpful. Differently would purchase another vehicle from him. I have dealt with Fields Volkswagen Service Department several times with exceptional results. More
Chuck McDonald was awesome! Chuck McDonald made buying a car very easy. I live in 3.5 hours away from his dealer ship, I was able to secure a car, drive up and get it. He had me Chuck McDonald made buying a car very easy. I live in 3.5 hours away from his dealer ship, I was able to secure a car, drive up and get it. He had me in and out in less then 2 hours. I would highly recommend Fields and Chuck for your car buying needs More
Excellent car buying experience In August, my husband and I purchased a VW Atlas and Chuck McDonald was our salesmen. He was so honest and upfront unlike a lot of other salesmen we d In August, my husband and I purchased a VW Atlas and Chuck McDonald was our salesmen. He was so honest and upfront unlike a lot of other salesmen we dealt with when searching for our third row SUV. He took his time and walked us through everything and never let us down. He was so pleasant to work with and put our best interest first. We will definitely be purchasing another vehicle from Chuck. Highly recommend Chuck McDonald!!! More
Chuck McDonald was excellent! I did the leg work in helping my daughter find her VW Tiguan. In a process of elimination, I ended up calling VW of Daytona. Chuck McDonald worked wi I did the leg work in helping my daughter find her VW Tiguan. In a process of elimination, I ended up calling VW of Daytona. Chuck McDonald worked with us and had everything ironed out before getting up to Daytona. He was attentive to our questions and concerns and was wonderful to work with. We highly recommend him! More
Awesome experience, amazing staff, great prices! Fields Volkswagen of Daytona is a great dealership! The entire staff is very friendly and helpful. My salesman Chuck made the purchasing process very Fields Volkswagen of Daytona is a great dealership! The entire staff is very friendly and helpful. My salesman Chuck made the purchasing process very easy and over all a very pleasant experience for me. I must say I am impressed and would definitely recommend them to anyone looking to purchase a new or used vehicle. More