Gunther Kia

The sale person ( Shiva) was very professional, answered all my questions and since I have my car , I had to text him to get my second key and he did answer quickly . I recommend already this place to my fr all my questions and since I have my car , I had to text him to get my second key and he did answer quickly . I recommend already this place to my friends and coworkers More

Helpful, knowledgable, Professional, Explains thoroughly to make sure you understand your car needa. Go over and beyond to provide great customer service. Great hospitality, pleasant to make sure you understand your car needa. Go over and beyond to provide great customer service. Great hospitality, pleasant More

All the staff and specifically Ryan were incredibly helpful and efficient. They kept me updated on the status of my car and accomplished all the work in a timely fashion. helpful and efficient. They kept me updated on the status of my car and accomplished all the work in a timely fashion. More

Maylene in sales was fantastic! We leased two cars on the same day and she came to meet us and made us feel very important. Thank you, Maylene! the same day and she came to meet us and made us feel very important. Thank you, Maylene! More

I recently traded in my 2018 Ford Focus for a 2019 Kia Forte from Gunther Kia. My sales associate was Taylor Otwell and Let me tell you this, I could not be more happier with my vehicle and the service Ta Forte from Gunther Kia. My sales associate was Taylor Otwell and Let me tell you this, I could not be more happier with my vehicle and the service Taylor gave me. The process was easy. I was nervous about financing a car because this is my first time ever doing so and Taylor made it so Easy . He discussed my options and introduced me to Alex in finance and we all sat down and discussed how much I would like to pay . After that they both said they will get me the best deal possible. Next thing I know I’m signing papers for my new car because the deal was awesome . I would recommend Gunther Kia to anyone and I would recommend they see Taylor. I am more then happy with my car and the experience Taylor gave me! More

Joseph was absolutely amazing. he was very tentative to my vehicles needs and keeping me up to date with all the details. An Amazing associate my vehicles needs and keeping me up to date with all the details. An Amazing associate More

Great service The overall outcome of the work is really good. I got an accurate, fast and efficient service.Gary Levine did a great job in consulting me about the c The overall outcome of the work is really good. I got an accurate, fast and efficient service.Gary Levine did a great job in consulting me about the car issue. Great job More

Thank you for the quick service last week.Had AC Thank you for the quick service last week. Had AC compressor replaced. Was expecting the car to be ready the next day, it was ready in a few hours. Thank you for the quick service last week. Had AC compressor replaced. Was expecting the car to be ready the next day, it was ready in a few hours. Great customer service from my service advisor Gary Levine. Also, I need to apologize to service advisors Bill Garcia,Ryan Stultz and manager John Adams. I was rude to them a week prior to this last service. I had regular maintenance done to my car and part of that was ac system cleaning. After that the AC in the car stopped blowing cold, so I assumed it had to do with the service that was performed. It turned out to be a coincidence that the AC compressor gave in at about the same time. When I returned the car for repair, I asked for the AC to be repaired free of charge. They performed a diagnosis check on the AC and discovered the compressor needed to be replaced. They didn't charge me for the diagnosis,I believe $ 135 , and also the manager offered me a very good discount to replace the compressor. Unfortunately, I let my frustration of that day to get the better of me and I refused the service and discount and asked for my car back and as I did that I was rude to the manager and service advisors. I apologize for that,I have always received great customer service at Gunther Kia, every time, no matter who was my service advisor. That is the reason I never ask to be served by any particular advisor because I know that all of them are good. Also, I have to mention the quality of the work done by your mechanics.. Never had an issue, after any service. The reason my car is in great shape at almost 70000 miles is because I have it maintained at Gunther Kia. Thank you ! More

I highly recommend this dealership when in need of services. I go here all the time when service is needed on my vehicle. Bill Garcia is by far the best representative he is always willing to assist w services. I go here all the time when service is needed on my vehicle. Bill Garcia is by far the best representative he is always willing to assist with a very positive attitude and a smile on his face. More

Solid service as usual Easy to get an appointment, the waiting area is comfortable, the service advisors are not overly pushy in recommending additional work. Overall a sol Easy to get an appointment, the waiting area is comfortable, the service advisors are not overly pushy in recommending additional work. Overall a solid service department experience. The only consistent downside, and it is true at most dealerships, is that they feature a free car wash after service but it's never a good wash, and occasionally the car actually looks worse afterward. First world problems, but you asked. More