
Gunther Kia
Fort Lauderdale, FL
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Horrible staff and treatment After turning in my lease and re-leasing a new Kia, I noticed my creditors taking away my credit lines. When I checked my credit, I noticed the turned After turning in my lease and re-leasing a new Kia, I noticed my creditors taking away my credit lines. When I checked my credit, I noticed the turned in lease was never reported and showed up as delinquent payments. When I called to resolve, no one at the dealership wanted to take responsibility and everyone there refused to return phone calls. I had to end up speaking to regional offices and corporate to resolve and this took a month of my time with multiple attempts to resolve. The staff is horrible when you have a problem!!!!! And of course they claimed this issue has never happened before to anyone else! Also the service department has been horrible for years. When you go in for an issue, they tell you there's nothing wrong like they don't want to check or fix anything. For example, I had a tire that the air kept running low. I brought it in and was told it is normal for the tire to lose air in the heat of FL. and that my tire is fine. They tell me this like i'm an idiot. So therefore, I just go over to Pep Boys to get someone who actually wants to check the tire and there's a nail in the sidewall..this happens with any issue you bring to them.. you'll have to get car fixed elsewhere. More
simply outstanding I am the proud owner of a 2014 kia Cadenza. Within the past 4 years I have leased 2 Kia Optimas and 1 Kia sportage. It has always been a pleasure goin I am the proud owner of a 2014 kia Cadenza. Within the past 4 years I have leased 2 Kia Optimas and 1 Kia sportage. It has always been a pleasure going to Gunther Kia. The best part about the dealership is that everyone has always been friendly and you never feel the pressure of having to hide from the sales person when you see one like you usually feel at most dealerships. I have recommended gunther kia to many of my friends and family. My partner currently also has a 2014 Kia Cadenza and my mother in law has a 2014 Forte. I simply just cannot say enough great things about this dealership and especially Neil Stokes (sales guy). I can just imagine the level and standard that this new dealership will bring. Considering the level and standard currently is already at a high with kia it can only get better. More
Second Buyng experience I just recently finished up my second buying experience at Gunther Kia. I have actually moved across the state since my first visit there, but made a I just recently finished up my second buying experience at Gunther Kia. I have actually moved across the state since my first visit there, but made a point to return to Gunther. It didn't take long for me to remember why I came back here in the first place. The wonderful, helpful, and caring staff are always sure to put you in the right car without being pushy. I specifically worked with Cody during this trip and he was a wonderful salesman. I think everyone should go to Gunther More
Exceptional Service! To the entire team at Gunther Kia.. First and foremost, thank you! I feel like family every time I walk in. You all are straight forward, genuine and To the entire team at Gunther Kia.. First and foremost, thank you! I feel like family every time I walk in. You all are straight forward, genuine and play "no games." At the same time you're sensitive, efficient and willing to meet the needs to the best of your ability. I am without a doubt thoroughly pleased with my Kia Forte 2014! I thank you specifically Cody for your patience. You're amazing! I appreciate all of you at Gunther Kia and I'm looking forward to many more encounters in the future! Happy Thanksgiving! More
Best dealership I have ever dealt with I've owned many cars in my life but never experienced the magnitude of service as with Gunther. I drive from homestead, fl which is an hour's drive i I've owned many cars in my life but never experienced the magnitude of service as with Gunther. I drive from homestead, fl which is an hour's drive in good traffic to go to them for service. More
Cody Clinton/Albert Feyto I have already praised these 2 gentlemen by name to Kia Corporate & JD Power. I'm so pleased to get the opportunity to do it yet again. After an unfo I have already praised these 2 gentlemen by name to Kia Corporate & JD Power. I'm so pleased to get the opportunity to do it yet again. After an unfortunate accident, State Farm totaled my '12 Sorento & I needed to get new wheels fast & at little out-of pocket cost as possible. Cody/Albert made that possible while other dealers tried to take advantage of my dire circumstances. Cody/Albert sacrificed profit so my accident was'nt made worse. I can't thank them enough. BURT More
Albert Feyto Thank you! We have now bought 7 cars from Gunther. We could not be happier. Thank you for making what is normally a dreadful experience full of pl Thank you! We have now bought 7 cars from Gunther. We could not be happier. Thank you for making what is normally a dreadful experience full of pleasantries! More
Friendly and Honest Service Came here to buy our first and second cars for me and my wife. The people at Gunther KIA are so friendly and they worked hard to get us in the car we Came here to buy our first and second cars for me and my wife. The people at Gunther KIA are so friendly and they worked hard to get us in the car we wanted. I would recommend this dealership to anyone interested in a new vehicle. Gunther KIA and especially Albert and Cody turned a usual stressful experience of buying a car into an amazing experience that I look forward to doing again in a few years!! More
As good as it gets This is the third KIA in a row that I've leased from Gunther KIA. From sales to service, the professionalism, respect and integrity I've experienced This is the third KIA in a row that I've leased from Gunther KIA. From sales to service, the professionalism, respect and integrity I've experienced have been exceptional. They "go the extra mile" and I could not be happier with my new Cadenza. I've given Gunther KIA my highest recommendation to friends and associates. Sincerely, Norman B. Ratner More
Repeat Buyer I came back to Gunther because they stayed in contact with me, were friendly never pushy and worked hard to get me in the car I wanted. These guys are I came back to Gunther because they stayed in contact with me, were friendly never pushy and worked hard to get me in the car I wanted. These guys are pros More