Gunther Kia
Fort Lauderdale, FL
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Regular maintenance My advisor was extremely knowledgable and helpful. He was thorough and ensured I was in and out of the dealership as quickly as possible and explaine My advisor was extremely knowledgable and helpful. He was thorough and ensured I was in and out of the dealership as quickly as possible and explained everything to me in great detail. More
Great service Bill is always great when I bring my car in for service. He has the shuttle ready for me to drop me off and pick me up once the car is done with servi Bill is always great when I bring my car in for service. He has the shuttle ready for me to drop me off and pick me up once the car is done with service. Always a pleasure to work with Bill. More
no after-service care We came into Gunther for our 4th lease - we had originally wanted a Hybrid, but the Optima was not available and the Niro was too small for us - we de We came into Gunther for our 4th lease - we had originally wanted a Hybrid, but the Optima was not available and the Niro was too small for us - we decided on the Sportage, drove it and proceeded with 'the dance' regarding the lease price - WAY too much time was spent on agreeing on the price of the Road Hazard warranty- the salesperson, while polite and so on, was not particularly well informed as to the vehicle and its features - never was it mentioned that the vehicle lacked a CD played, due to them being 'archaic', and that we could use our phones and requisite apps which could be used via the usb cable - never mind the fact that we are both in our 60's and not into the use of apps in place of the many, many cd's we possess - next, we have the issue of the registration, which we were assured that we had when we left the dealership with the new vehicle(we did NOT have it) - after a couple of days, I called the dealer to obtain the new registration(they NEVER sent it) and I indicated my displeasure and asked it be sent via email - it took another WEEK to get this done(UNACCEPTABLE) just abysmal in terms of follow-up - bottom line: average experience with below-average after-the-sale care - caveat emptor... More
It was unbelievable fast , everybody work as a team with a c It was unbelievable fast , everybody work as a team with a Positive energy, they made sure I left the dealer with the car I wanted It was unbelievable fast , everybody work as a team with a Positive energy, they made sure I left the dealer with the car I wanted More
A wonderful experience! My experience with Gunther Kia was an amazing one. After visiting several other dealerships, I visited Gunther Kia and was greeted by Walid Wanna who My experience with Gunther Kia was an amazing one. After visiting several other dealerships, I visited Gunther Kia and was greeted by Walid Wanna who turned out to be an amazing sales agent. He was patient, knowledgeable and honest throughout the entire buying process. I ended up purchasing a 2016 Kia Optima. I am very happy with my purchase. General Manager Josh and Finance Manager Alex were very courteous and friendly as well. I would highly recommend Gunther Kia. It is a dealership that provides optimal customer service, care and support. Thank you Walid, Josh and Alex! More
Good Experience Maylene kept in touch with me via email before I ever set foot in the dealership. She was friendly and very helpful. I had other salespeople I could Maylene kept in touch with me via email before I ever set foot in the dealership. She was friendly and very helpful. I had other salespeople I could have went with however once we came to terms I prefer to make the deal with a salesperson that has a good personality and she certainly has that. More
Gunther Kia continues to Excel I just signed my 3rd Lease with Gunther KIA in Fort Lauderdale Sales agent Issac Smith has guided me thru all three. His style is smooth and profess I just signed my 3rd Lease with Gunther KIA in Fort Lauderdale Sales agent Issac Smith has guided me thru all three. His style is smooth and professional and he always follows up and stay in touch. My last Kia was the Optima. I didn’t have one problem and the free service was great. Issac steered me to the KIa Niro this time. A hybrid that I expect will save me a lot on fuel. Thank You Gunther Kia and Issac Smith More
Love this dealership!! Another great experience this week at Gunther. I just leased my 5th vehicle from them and it was as painless (if not more so) than the first time visi Another great experience this week at Gunther. I just leased my 5th vehicle from them and it was as painless (if not more so) than the first time visiting when I fell in love (TRUST) with Joshua Clinton who was a salesman at the time. It is not surprising that he is now the boss. He has taken care of me each and every time I needed a new car. I have always gotten more than I asked for. This week, my salesperson was Jasmin, and when I tell you she is outstanding...She went way above what was needed. Call her when you are looking to buy or lease your next Kia. She is not only knowledgeable but so nice and TRUSTWORTHY. Hard to find in a car dealership. I live in Wellington, an hour away, and the Kia dealership here always asks why I travel so far....it's because of the people. Thanks again for a painless experience! More
Love this place everyone was so nice and professional. Thank you Gunther Kia for all you help. If you need a sales person Mr. Willard Wanna is the person to ask for. Thank you Gunther Kia for all you help. If you need a sales person Mr. Willard Wanna is the person to ask for. More
new car lease I found Gunthet Kia to be friendly, helpful and a pleasure to work with. Issac was particularly helpful. Generally i do not shopping for new cars I found Gunthet Kia to be friendly, helpful and a pleasure to work with. Issac was particularly helpful. Generally i do not shopping for new cars but at Gunther is was truly pleasurable. More