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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
501 Reviews
Call Service Center (256) 594-8252

501 Reviews of Guntersville Chevrolet - Service Center

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February 25, 2023

Best dealership in the state every one need to go here just make sure u got money More

by chapmanray30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
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Mar 01, 2023 -

Guntersville Chevrolet responded

We're committed to changing the car-buying experience for the better! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2023

Update 2/25/23 dealer is in the process of correcting concerns. Pending results updates will follow More

by Millermike000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Marable, Javie Holmes
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Mar 01, 2023 -

Guntersville Chevrolet responded

We're committed to changing the car-buying experience for the better! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2023

The service was great and they were friendly. I dropped it off at lunch and it was ready in one hour. More

by SHEILA_FROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
Report | Print
Feb 22, 2023 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2023

Friendly staff and great service. My vehicle was done with service when promised. Will definitely be coming back for service in the future. More

by livinthedream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2023 -

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2023

I found the service department to be very considerate of customers. They did the work in a timely manner. Nice experience. More

by lsrfone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The other gentleman in service department whose name I do not recall at this moment.
Report | Print
Feb 08, 2023 -

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2023

Friendly, courteous, professional. Now, went into dealership for a simple oil change and warranty repair for block heater replacement, this is where the issue is, within about 15 miles More

by Romes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Patterson, Jessica Mullins
Report | Print
Feb 06, 2023 -

Guntersville Chevrolet responded

Thank you for taking the time to share your feedback with us. We are glad to hear you had a positive experience with our team, but we want everyone to have a 5 star experience at our service department! Our manager would like to speak with you and learn more about the issues with your coolant warning. Please reach back out to us or email marketing@guntersvillechevrolet.com. We hope to earn your continued business. - Sincerely, Natasha T.

Feb 06, 2023 -

Romes responded

I’ll be stopping in for a visit and to have the coolant issue checked again this week.

February 03, 2023

Everyone was helpful. Nice did everything and was super nice. The place was clean. All the employees was nice. More

by Jdholder44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Matt Elledge
Report | Print
Feb 08, 2023 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

Very friendly service employees. Fast service with excellent results. I will always come here for my Silverado service. More

by VAN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
Feb 03, 2023 -

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 28, 2023

We appreciate the service, but do not appreciate always telling us MORE needs done. I realize dealers have to make money, but recommending extra stuff that is NOT necessary And is prohibitively expensive i More

by umphreygaryelain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Guntersville Chevrolet responded

Thank you for sharing your feedback, your satisfaction is very important to us. We understand your concern. We take our customer service seriously and it is our duty to at least mention these things to maximize the life and performance of your vehicle. You are more than welcome to decline but we want to let you know what is going on with your vehicle. Thank you again for sharing your feedback, and we hope to see you again soon.

January 27, 2023

They do an awesome job with helping you with any questions you my have in any way they can. Great job. More

by DTHOLSTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Guntersville Chevrolet responded

Thank you so much for your positive comments about Guntersville Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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