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Guntersville Chevrolet

Guntersville, AL

4.8
1,232 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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11982 US-431

Guntersville, AL

35976

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Showing 1,232 reviews

September 09, 2021

Guntersville Chevy was extremely helpful when I had my Silverado 3500 serviced. They were able to diagnose and fix the problem quickly, and were also able to give me a ride since my only vehicle was being More

by idzeeboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Amy Padilla
Sep 14, 2021 -

Guntersville Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 08, 2021

I took my Silverado in for the airbag recall. The ladies at the service desk were helpful and hospitable. The replacement was done in a timely manner. The service manager was friendly and attentive. More

by Silverado09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager , Devin Tucker, Jessica Mullins, Amy Padilla
Sep 09, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We look forward to your next visit! Take care!

September 05, 2021

Jason and the staff were great. They took care of our needs and treated us like they knew us for yrs. Sammy took the time to hear our needs and Jason helped get it worked out. More

by Pwk44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kelly, Sammy Aplin
Sep 08, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2021

Clean. Friendly, except for Jason. He was RUDE and tried to bully / Intimidate me. Paul, Moody , Bruce and Summer were great. Jason needs to stay away from customers if he’s going to behave the way he did More

by PamyRae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Rouse, Summer McGatha
Sep 08, 2021 -

Guntersville Chevrolet responded

Thank you for taking the time to share your feedback with us. We are so sorry to hear about your negative experience with some our staff! We value our customer service and always want our customer to have a positive experience with our entire team. Please do not hesitate to email me at nat.tice@newtonmotorgroup.com if you'd like to discuss your experience further. I hope that we can earn your continued business. Sincerely, Natasha T.

September 02, 2021

This dealership has improved tremendously. New owners and new employees have really changed this place around. Amy was excellent in the service department. The technician Chris was very informative and went More

by Caleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Padilla
Sep 02, 2021 -

Guntersville Chevrolet responded

Thank you very much for the kind words Caleb. I am glad we could earn your business.

September 01, 2021

I am always pleased with having my car serviced at Guntersville Chevrolet. They are always speedy in servicing my car. I feel confident that my car runs better due to having it serviced at Guntersvil More

by ANeSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
August 31, 2021

Jason and staff was very friendly and attentive to my needs. Also very efficient and got my service done quickly! Great experience! Highly recommended them! More

by RRHOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Nathan George, Devin Tucker, Jake Crone
Aug 31, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff and Jason to be so supportive during your experience here at Guntersville Chevrolet. Thanks for the recommendation, and have an amazing day!

August 31, 2021

I drove two and a half hours to look at a blazer and I had a very good experience with the dealership. Every body was very nice and helpful on getting us the best deal. I would definitely recommend them t More

by williamnmary93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Beth Patterson, Aaron Helm
August 31, 2021

Very helpful & they have fixed my vehicle on a timely basis and friendly staff thanks! More

by Keri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Nov 03, 2021 -

Guntersville Chevrolet responded

Keri, thank you for taking the time to speak to our Service Manager, Jason Lanigan, regarding your visit. So glad we were able to resolve this misunderstanding and look forward to seeing you again in the future. If you could modify your review we would be very grateful. We sincerely value your business!

August 30, 2021

I purchased a 2020 Equinox from David Scott. I was most impressed with his professionalism. He made me feel comfortable throughout the entire buying experience. More

by ANeSmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

ANeSmith responded

I purchased a 2020 Equinox from David Scott. I was most impressed with his professionalism. He made me feel comfortable throughout the entire buying experience.

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