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Guntersville Chevrolet

Guntersville, AL

4.8
1,340 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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11982 US-431

Guntersville, AL

35976

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Showing 1,340 reviews

March 25, 2022

Justin was great to work with. I sent an inquiry via the internet late Wednesday evening and he immediately reached out to me. I had been approved and he delivered the truck to my More

by legreen0414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Word
Mar 30, 2022 -

Guntersville Chevrolet responded

Hi, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks for the recommendation, and have an amazing day!

March 23, 2022

They were fast and friendly and offered free coffee. Would highly recommend anyone needing service to go to the Chevrolet dealership in Guntersville. More

by SCOTTY.FOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taleatha Berry
Mar 27, 2022 -

Guntersville Chevrolet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 23, 2022

Bought a new truck, thought what they offered me for my trade was low. Told them i would take my truck and sell it and bring them more cash to put down. So they gave me another 1000.00 for my trade. A coup More

by inkmanj41
Price
Recommend Dealer
No
Employees Worked With
Moody Qattea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Aplin
Mar 25, 2022 -

Guntersville Chevrolet responded

Hi Mr. Baucom, Thank you for taking the time to share about your experience. We are so sorry that your experience with us has left you feeling this way. I understand that you have communicated with both our General Manager and Internet Manager to talk through the pricing changes on your truck. We understand your frustration and apologize for any miscommunication as we updated the price on our end. We hate to lose a customer, but your input is invaluable to us as we seek to improve every facet of the customer experience. So thank you again for communicating openly with us, and we wish you and your family all the best! Sincerely, Katie R.

March 23, 2022

I like the way the service department handled the things I needed done service was done in good time the service rep was great. More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taleatha Berry
Mar 27, 2022 -

Guntersville Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2022

Got in staff was really nice to me as well as my little fur baby nearly every staff member had to see her as well as the other customers not a really long wait there is always hit coffee an ice cold water More

by ANINIANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan, Taleatha Berry
Mar 27, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2022

Everyone there was very friendly. They got the price down to where I could afford it. Very satisfied. More

by jmshamby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Patterson, Dominic Janosek
Mar 22, 2022 -

jmshamby responded

I would recommend any one to shop at Guntersville Chevrolet

March 22, 2022

Very respectful and hard working people. Glad they put their trust in me and helped me through the process of buying my first car. More

by ColeSmedley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2022

Have been using this same place for several years and have always been pleased with the cars and services that they provide we have used David every time he is great More

by Felicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 18, 2022

Great sales people. Great buying experience. Will do business there again. The made the selling and buying process pain free More

by kaotikgrafix44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Aplin, Nathan George
Mar 22, 2022 -

Guntersville Chevrolet responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 18, 2022

Everyone involved was very helpful and congenial. Even when a couple of unexpected things popped up, they stayed on it until everything was worked out. It was a great group of people to work with. More

by charityhardeman49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer and Kasey, Justin Word
Mar 22, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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