Guntersville Chevrolet

Great service. Friendly and answered all questions. All other dealerships should use this one as role-model Friendly and answered all questions. All other dealerships should use this one as role-model More

Kind and efficient Cordial, thorough, explained my options and received my response with kindness. and a smile. options and received my response with kindness. and a smile. More

Joe & the team at Guntersville Chevrolet are hands down the easiest dealership I’ve ever dealt with. They were honest and respectful throughout the entire process, and made my purchase much easier. the easiest dealership I’ve ever dealt with. They were honest and respectful throughout the entire process, and made my purchase much easier. More

Dealership lied to me at time of purchase of a pre-owned 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay almost $200 for the diagnosis. Service department claims the transmission was inoperable and requested almost $12,000 for replacement. Vehicle was towed to another repair shop to have a second opinion done and upon further inspection the rear end needed to be replaced. Transmission was in tact and working properly. More

They are very nice helpful and honest so for that I respect for what they do thank you respect for what they do thank you More

We needed a part for our tailgate. Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! More

Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was not a big issue, I realized other customers had appointments. The mechanic walked through explained in detail the issue and told me the resolution after 8 hrs waiting they gave me a total diagnostic test with every issue my vehicle ma have and told me If I waited an additional 2 hrs they would replace a “sensor”. I was overwhelmed and totally disgusted with the miscommunication and the time consumed at your dealership. More

The entire process was smooth, efficient, and completely stress-free. Logan, Joe, and Moody were absolutely fantastic to work with. Most of our communication was handled through text messages wit completely stress-free. Logan, Joe, and Moody were absolutely fantastic to work with. Most of our communication was handled through text messages with the occasional phone call, which made everything incredibly convenient. What impressed me most was that I never even had to see the vehicle in person before delivery because I trusted them completely. They went above and beyond by even meeting me halfway for delivery. Customer service like this is hard to find these days. Professional, honest, efficient, and genuinely easy to work with from start to finish. I can’t say enough good things about Guntersville Chevrolet and their team. Highly recommend them to anyone looking for a vehicle! More

Great service friend dealer service was fast in out 25 minutes clean dealership work great fore us on our 2026 equinox minutes clean dealership work great fore us on our 2026 equinox More

Good communication about the job. Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks More