Guntersville Chevrolet

Service department is excellent and best around! Everyone willing to go above and beyond. Definitely will be using y'all for all my automotive needs! willing to go above and beyond. Definitely will be using y'all for all my automotive needs! More

I really liked the respect of the service guy letting me know what was going on. But the wait time and having to return to dealership after just leaving. Spent almost my whole day there. Was told had a free know what was going on. But the wait time and having to return to dealership after just leaving. Spent almost my whole day there. Was told had a free 1st oil change but did not receive it. More

They did not reset my panel in my dashboard. That was one of the reasons we were in for Service. I was not pleased with the fact they didn’t reset. of the reasons we were in for Service. I was not pleased with the fact they didn’t reset. More

GREAT DIAGNOSIS - OVERPRICED ESTIMATE Received an estimate for approximately $1,100.00 for a bad EGR valve and throttle body. Purchased both parts at parts store for under $200.00 and had Received an estimate for approximately $1,100.00 for a bad EGR valve and throttle body. Purchased both parts at parts store for under $200.00 and had a local CERTIFIED mechanic replace for under $100.00. I mainly brought vehicle to dealer for an accurate, if not, expensive diagnosis. More

It was All Good Its Close To My House So It Is Very Convient Thats A Big Plus In And Out No Probelms Friendly Staff Makes You feel At Home Its Close To My House So It Is Very Convient Thats A Big Plus In And Out No Probelms Friendly Staff Makes You feel At Home More

Could not get my Cadillac checked two days. Running hot. Had to rent a car. Bring the car home and fix myself. It was very inconvenient Had to drive another 200 miles the next day,Friday. Will just call for Had to rent a car. Bring the car home and fix myself. It was very inconvenient Had to drive another 200 miles the next day,Friday. Will just call for truck to haul my vehicle home any more and not expect good service. Glad I can do thing myself and try to more in the future. This after two days of being told they would check the car in a little while or by lunch or before they close or soon the techncains where all in the Fram and body shop, etc. I live 60 miles away and had to drive a two hundred the next day to another town. Even the next day, Friday evening still not even checked to see what was wrong . When I got it to my shop and found out the problem in 15 minutes and fixed in 30 minutes once got the part. The scheduler ,Michael was super nice and got me a discount on rental car Thursday evening at 5:50PM . Spoke with the service manager at noon on Thursday and he said would get me a car. Paid $150. For thee days car rental $172 for hauling my Cadillac 60 miles on Saturday and much inconvenience. I was asked if I had been to the dealership before when I first got there Thursday morning. I have been to plenty of GM dealerships for buying and service in the past but no more except for Crest Cadillac in Hoover AL. were I have gotten first class service. Just checked bank account withdrawals and the rental car was a total of $237. I thought I was getting a discount. Folded again. I will try not to depend on a GM dealership again. Just call a tow truck to get me home with my vehicle. Actually my daughter went and got the car diagnosed the problem and had it hauled home and did the main fixing of the vehicle. I just helped her finish the repair once I got off work. I glad I have someone who cares. In talking people in the community I maybe understand why they give this kind of service. They have stated that the dealership only wants to do service on vehicles they have sold. More

Trustworthy Since 2009 I have bought three vehicles from Bob Hembree. My go-to person is Jonathan Bottomlee. The first vehicle I purchased was a Chevy Tahoe. I ha Since 2009 I have bought three vehicles from Bob Hembree. My go-to person is Jonathan Bottomlee. The first vehicle I purchased was a Chevy Tahoe. I had been looking for a good used one and when one came in, Jon gave me a call, brought it to me to test drive, and the purchase couldn't have been easier! The second time I bought a Chevy Equinox. Once again, easy as pie. And the last vehicle I bought was a Buick Enclave. Once again Jonathan made the purchase process a breeze. It really feels good to know that your salesman is honest and trustworthy! More

Five star service from start to finish I purchased a vehicle from Bob Hembree and I could not be happier with the amazing customer service from Jonathan Bottomlee and everyone else on the t I purchased a vehicle from Bob Hembree and I could not be happier with the amazing customer service from Jonathan Bottomlee and everyone else on the team. It was the best car buying experience I have ever had. The service department is also great! I recommend Bob Hembree to anyone looking to buy or in need of service, be sure and ask for Jonathan Bottomlee and you can be sure to have a great experience as well. More

Great Customer Service I bought a car at Bob Hembree last spring. I bought from David Scott but the whole staff is wonderful. Even today the customer service is still great. I bought a car at Bob Hembree last spring. I bought from David Scott but the whole staff is wonderful. Even today the customer service is still great. Everyone from the service department to other salesmen. Thank you David Scott, Jonathan Bottomlee, all the service department staff, and other support staff. I will be buying many cars here. More

Honest dealer My son was ready to purchase his first car and found one he liked at Bob Hembree. My wife and I went to look at the car and spoke with Jonathan Bottom My son was ready to purchase his first car and found one he liked at Bob Hembree. My wife and I went to look at the car and spoke with Jonathan Bottomlee. He showed us the car and even made sure that we test drive the car to make sure about the purchase. As I went back with my son Jonathan made sure that my son understood all of the financing and responsibilities owning a car. I was really impressed with Jonathan's attention to detail and honest dealing. He has stayed in contact with us to make sure we have been pleased with the purchase. I would advise anyone looking for an honest salesman to go see Jonathan Bottomlee at Bob Hembree. More