Gunter Chrysler Dodge Jeep Ram of Martinsville
Ridgeway, VA
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Tara in sales will be my new go to for car sales. She made sure we got top dollar for our trades, got the best price on the new vehicle with all the savings we could get. She was very polite, knowledg made sure we got top dollar for our trades, got the best price on the new vehicle with all the savings we could get. She was very polite, knowledgeable and helpful. The dealership as a whole was very clean, people were all friendly , and deals were amazing. More
Great friendly service from start to finish. Joel Johnson was awesome to work with during the whole process. Happy with my purchase of a 2020 Jeep renegade sport was awesome to work with during the whole process. Happy with my purchase of a 2020 Jeep renegade sport More
The general manager and the financial manager were super nice and worked with me to get me into the vehicle I wanted. My salesperson on the other hand was not friendly with me at all, she barely spoke a wor nice and worked with me to get me into the vehicle I wanted. My salesperson on the other hand was not friendly with me at all, she barely spoke a word to me through out the whole process even tho I tried my best to engage with her, she didnt tell me anything about the car or its features or even made me feel that she didnt want to help me with the purchase, even after making the purchase she never even thanked me or congratulated me for my purchase she stayed away from me the whole time unless she needed some information and still had no customer service even then. From the start there were two orange Jeeps and one had scratches on it so we wanted to make sure she was writing up the correct jeep to purchase and my father kept asking her what were the last four of the vin that she had which she ignored 3 times before answering him very short. He let her know that was the the wrong one and she rolled her eyes and said they were the same vehicle. To which my father stated "I've told you the other jeep had scratches and my daughter will buy what she wants or we will leave", from there on she would not speak at all no matter how much I tried to engage with her. It really did not make me feel good about my purchase there because she had no customer service I felt more of an annoyance to her than a customer. But the Financial manager and general manager were both super nice and very helpful. More
Went there from Lynchburg this morning to get a used mustang on a first come first serve basis so I get thrrr a half hour before they open amd a salesperson told me it had been sold so a couple of hours mustang on a first come first serve basis so I get thrrr a half hour before they open amd a salesperson told me it had been sold so a couple of hours later a salesperson text me amd asked wen did I want to look at the mustang and I explained to her I had already been there and she said taht fell through well if it’s first come with cash takes it then why was I told it was sold? Bad costumer service there go somewhere else July 6 2020 More
Very friendly, professional, hardworking and knowledgeable management, sales & service staff who provide efficient and quick service for their customers! Very pleased with the services I receive knowledgeable management, sales & service staff who provide efficient and quick service for their customers! Very pleased with the services I received. More
Fast service and a short wait time David Abner does great Fast service and a short wait time David Abner does great work always satisfied with his quality work and takes pride in what he does. David Abner Fast service and a short wait time David Abner does great work always satisfied with his quality work and takes pride in what he does. David Abner needs a raise he deserves it. More
GREAT SERVICE....THANKS!!!! I will be coming here from now in for service and purchasing. These guys Rock!!! Best place to go to purchase a vehicle. now in for service and purchasing. These guys Rock!!! Best place to go to purchase a vehicle. More
The work is fast and efficient. The customer service is courteous and effective. I would recommend them to friends and family. I really appreciate all the hard work-both over the phone and in person. courteous and effective. I would recommend them to friends and family. I really appreciate all the hard work-both over the phone and in person. More
I have owned vehicles for 64 years and on May 6 2020 was the first time I have been charged labor for an oil change. Engine oil filter was$11.25 5 guarts of oil was $18.25 and labor $14.95 Is this a new way the first time I have been charged labor for an oil change. Engine oil filter was$11.25 5 guarts of oil was $18.25 and labor $14.95 Is this a new way of doing business? More