1,058 Reviews of Gunn Nissan - Service Center
Service Department I always find the Gunn Nissan Service Department to be honest when it comes to what services my car requires. I pass two other Nissan dealers on my w I always find the Gunn Nissan Service Department to be honest when it comes to what services my car requires. I pass two other Nissan dealers on my way to Gunn, because of their trustworthy service. More
Carl, my service advisor. Carl is very personable. He take time to ask questions and explains what the needs are and why. I would highly recommend your facility. In fact at my Carl is very personable. He take time to ask questions and explains what the needs are and why. I would highly recommend your facility. In fact at my Doctors visit today. The young nurse was talking about spending the day at a dealership.. I told about the great sales program and your no haggle approach. She was thrilled to hear of Gunn and I gave her your phone number and the name of salesman who worked with us. Thanks for a wonderful staff. One bit of criticism. Who ever ans the phone sounded if she was very unhappy or sad. Even the lady at the front desk sounded bored. She did sat thanks for coming in but was not believable. As you know those people give the first impression of how the rest of Gunn dealeship my feel or treat them. Not good. More
Excellent experience I love the service I get going to Gunn to get my car serviced. Great staff, friendly and knowledgeable. Go above and beyond for customers. I love the service I get going to Gunn to get my car serviced. Great staff, friendly and knowledgeable. Go above and beyond for customers. More
Service to check my transmission I was treated very friendly and they kepted me informed throughout the process. They even washed my car which was a very pleasant and unexpected surpr I was treated very friendly and they kepted me informed throughout the process. They even washed my car which was a very pleasant and unexpected surprise. More
Great service ,awesome customer service. Great work. Will go back again. Friendly faces . Took good care of me. Will recommend. Thank you for everything. Have a ,awesome customer service. Great work. Will go back again. Friendly faces . Took good care of me. Will recommend. Thank you for everything. Have a good day More
Service/oil change Every time I go to Gunn Nissan I always get great service and they are very courteous and professional. I never feel like they want to tack on other u Every time I go to Gunn Nissan I always get great service and they are very courteous and professional. I never feel like they want to tack on other unnecessary services. Though they do let you know preventive maintenance with prices for when you want to have it done. The courtesy shuttle is also a bonus. More
Service center I had my 2009 Nissan pathfinder recently serviced there and I received very good customer service. Everything my vehicle was being serviced for was ex I had my 2009 Nissan pathfinder recently serviced there and I received very good customer service. Everything my vehicle was being serviced for was explained to me in detail which I really appreciated, thank you Rio Arguello at Gunn Nissan Service Department. More
Very long wait When I took the car to service, I was told it would take just two hours but in fact they didn’t call me to tell me it was ready, I had to call the dea When I took the car to service, I was told it would take just two hours but in fact they didn’t call me to tell me it was ready, I had to call the dealer to find out the status. Shuttle service was very courteous and useful... thanks to Don José! More
Lack of knowledge in Technicians Last year I had a bad experience with Gunn Nissan Service Department,my first visit they couldn't diagnosed right problem ,they did 4 or more time wor Last year I had a bad experience with Gunn Nissan Service Department,my first visit they couldn't diagnosed right problem ,they did 4 or more time worked in my Nissan pathfinder 2013 but every visit tell in a week new problem ,technician didn't diagnose in one visit so I spent estimate amount $4900.00,I was very disappoint with Gunn Nissan service because I bought my Nissan pathfinder 2013 Ford dealer&they sold to me accident vehicle with fake Carfax report therefore I sued on dealer .if Gunn Nissan in first visit proper diagnose so I can win my case but due to wrong diagnose I couldn't win&lost the amount. More
Excellent customer service I live in Odessa, TX I drive 4 hrs to this dealership because of the excellent customer service that I receive each time I come here. I have talked to I live in Odessa, TX I drive 4 hrs to this dealership because of the excellent customer service that I receive each time I come here. I have talked to other people that live in Odessa and they say the same thing about Gunn Nissan. I highly recommend them and will continue to drive to San Antonio. Thank you Gunn for making it worth the trip. More