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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,023 Reviews

1,023 Reviews of Gunn Nissan - Service Center

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July 19, 2018

Very pleasant the service advisor was on top of it My review of the gunn dealership was excellent . The service was good and the people were very friendly. The mechanic was very informative of what was More

by Big dawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio
Aug 29, 2018 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 17, 2018

Great service Great service! I would recommen this place to anyone with a Nissan! Bringing my car here I know I will receive the best care possible More

by Cmills27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Guzman
Aug 29, 2018 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

July 16, 2018

Best NISSAN in San Antonio After purchasing my Nissan Titan XD from a great sales crew all the way up to the manager, I continue to rely on the service department for the upkeep More

by TitanXDWarrior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Aug 29, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 15, 2018

Scheduled maintenance The check in process was efficient and organized. My son enjoyed the kid area which kept him entertained while we waited. The service department was v More

by Jenny123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Tarr, Derrick Berlanga, Eleazar Guerrero
Aug 29, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 14, 2018

Service defines a dealership I received excellent service and attention from Gunn Nissan. I don't deal with a dealership based on price but I consider the quality of service to be More

by Service
Recommend Dealer
Yes
Employees Worked With
Albert Cantu
Aug 29, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 13, 2018

air bag recall Seven hours to complete a "free" life saving airbag recall change is way too long, This was my experience for two air bag recalls. Makes a bad impre More

by customer 2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose - driver of courtesy vehicle.
Aug 29, 2018 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.

July 10, 2018

Great customer service from Carl in Service This was my first time to this dealership. We had purchased this car for my daughter from another place. Carl was very thorough and took extra time to More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl J. Foy
Aug 29, 2018 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 05, 2018

Service Erroneous Warranty In Dec Gunn service manager told me my warranty had expired;so I bought warranty insurance. MANAGER was wrong. I paid 250.00 out of pocket, cancelled More

by Stamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 05, 2018 -

Gunn Nissan responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Please call our Service Director Chuck Tarr at 210-496-0806 so we can better assist you. Thank you.

July 05, 2018

Oil change Eleazar does a great job of getting you in and out of the dealership. Hard working folks in the service department. Will be going back. More

by Junesurfdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleazar Guerrero
Aug 29, 2018 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

June 22, 2018

Service needs help When I go to get service, all i ask is that they be honest with me on time and what is wrong. Telling me 15 more min every 20 min just gets me more up More

by Cres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eleazar Guerrero
Jun 26, 2018 -

Gunn Nissan responded

Hi Cres, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. We know your time is valuable and it is not our intention to disappoint the customer. Please call our Service Director Chuck Tarr at (210) 944-4070. Thank you.

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