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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,023 Reviews

1,023 Reviews of Gunn Nissan - Service Center

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September 06, 2018

Good service experience The work was done promptly and well. The facility was clean and pleasant. The customer waiting area and had good amenities including complimentary c More

by Sine nomine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Marroquin
Sep 11, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 04, 2018

Maintenance visit The staff is very polite and profesional. Also the facilities are very nice providing free coffee and pastries. Sadly, a simple prosses of a change More

by Pedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Hernandez
Sep 11, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. However, it seems like you had some concerns with the wait time. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

September 04, 2018

Awesome Service I got there and immediately was taken care of which such promptness. Ray Criner was actually the gentleman to take care of me when I pulled into servi More

by Ajcjr13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Criner
Sep 11, 2018 -

Gunn Nissan responded

Thank you! We’re glad Ray could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 04, 2018

Customer Service About two weeks ago, I took my vehicle in for a recall. The service department told me I needed my brakes fixed which i thought was weird bc my brake More

by Monidg33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Criner
Sep 11, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 03, 2018

Nisan rogue The service is too bad.I was waiting for long time. The personal don’t explain well what kind of service your guaranty cover and my car was wash servi More

by Morrisito14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lupe ...
Sep 11, 2018 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

September 02, 2018

First service Scheduled appointment online, easy & convenient! Was met by Rio & automatically felt welcomed! He kept me up to date on status & also helped connect More

by Moseyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio Arguello
Sep 11, 2018 -

Gunn Nissan responded

Thank you! We’re glad Rio could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 02, 2018

Great service! I took my 2016 Infinty QX70 in for service and I was ver was pleased with their customer service. I did not have an appointment but they greeted me as More

by Smith25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleazar Guerrero
Sep 11, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 01, 2018

Always amazing service Every time I have gone to Gunn Nissan I get amazing seevice by everyone there. They are extremely polite and really are anout making sure the customer More

by Shawna907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Diaz
Sep 11, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 30, 2018

Courtesy with Good Service Having used them through the ownership of three Nissans, I can recommend the service department highly. Don’t recall all the wonderful mens names who More

by Highway Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornell Gray, John Hernandez
Sep 11, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 29, 2018

Great Service I have been going to Gunn Nissan for seven years and they keep my almost 10 yr old Rogue in top shape! Great customer service! More

by SarahJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe Lara
Sep 04, 2018 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

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