Back

Gunn Nissan - Service Center

San Antonio, TX

4.8
1,023 Reviews

1,023 Reviews of Gunn Nissan - Service Center

Sort by
March 06, 2019

Oil change My service rep Eric was very helpful! He offered friendly prompt service! I was in and out within an hour and also got a car wash! Thanks Eric! See yo More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric... Service
Mar 07, 2019 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

March 03, 2019

Great Customer service Used to take my vehicle in to Audi and the service does not compare had a great experience. Would recommend Nissan before any other dealership. More

by Barbettemo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David ? Nissan on Broadway
Mar 05, 2019 -

Gunn Nissan responded

Great to hear – Thank you for choosing Gunn!

March 03, 2019

Superb Customer Service Top Notch service. I had an appointment to have my rear brakes/rotors replaced at 2. I showed up hours earlier hoping they could fit in an extra servi More

by DWill219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
Mar 05, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 03, 2019

Vehicle service Took my wife’s car for service for a problem a competitor couldn’t fix. They found the problem and had me on my way in two hours. They now have a new More

by Investig8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hernandez
Mar 05, 2019 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 02, 2019

Service Friendly staff. Fast and reliable service. Reasonable fee. Service rep explains how it works and what is being recommended. They will let you know you More

by Nissan Rouge Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleazar Guerrero, Daisy Mendiola
Mar 05, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 02, 2019

Good Dealership I took my Rogue in for a recall check, oil change & tire rotation. Not surprising, several other services were suggested ;). We dropped the vehicle of More

by sharp6771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 05, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 26, 2019

Albert at Gunn Nisan San Antonio, TX Gunn Nissan has great customer Service! Albert C. fixed our air conditioning issue and was able to address a leaky valve that entailed rug replacemen More

by cciastro123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Cantu at Gunn Service Service Department off 410/ Broadway.
Feb 27, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 24, 2019

Great Service department I always give Gunn Nissan of San Antonio a high rating because they’re the best at what they do . Travis ,our service tech , took care of car’s issues More

by Mart5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis, Socrates Lopez
Feb 25, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 24, 2019

Fast, friendly service Great experience. Felicia Aragon worked hard to make sure that we knew what was going on with our vehicle and to find out next steps. She was very fri More

by Briceno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon
Feb 25, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 23, 2019

Service After the sale Found out after buying a 2018 Titan xd it was the oldest vehicle on the lot. The way I found out was the tires went bad over night and I start having More

by CW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
can not remember
Mar 13, 2019 -

Gunn Nissan responded

Thanks for letting us know about your experience. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our team. In the meantime, please reach out to us directly at 210-496-0806 and ask for our Sales Director, Roy Castillo. We'd love the opportunity to understand how we can better serve you moving forward.

...
81
...