1,004 Reviews of Gunn Nissan - Service Center
Service After the sale Found out after buying a 2018 Titan xd it was the oldest vehicle on the lot. The way I found out was the tires went bad over night and I start having Found out after buying a 2018 Titan xd it was the oldest vehicle on the lot. The way I found out was the tires went bad over night and I start having a bad vibration in the truck. Took the truck back to the dealership and after 2 hrs they came and told me they had to change the tire because the tire on the truck where bad. They told they did not have any tires on sight and they needed to swop the tires from another truck on the mine, took them another 3hrs to change the tires on both trucks. will not go back to this dealership, felt like I was disrespected. More
Beyond Expectations Unfortunately an error occurred resulting in my getting a rental. Not only did they not charge me for the rental as I expected but they also did not c Unfortunately an error occurred resulting in my getting a rental. Not only did they not charge me for the rental as I expected but they also did not charge for the scheduled service which was a nice surprise. More
Great customer service. Luis did great job of being proactive in things that he saw wrong or not complete with my service experience. I think he does a great job! Luis did great job of being proactive in things that he saw wrong or not complete with my service experience. I think he does a great job! More
Service experience Luis C. my service manager is top notch and gives the most amazing customer service. Glad to have him back and look forward to my next visit. Luis C. my service manager is top notch and gives the most amazing customer service. Glad to have him back and look forward to my next visit. More
Battery Replacement Able to get battery replaced in a timely Manner. End of day. Installation fee of battery could have been lower or no cost .at all. Able to get battery replaced in a timely Manner. End of day. Installation fee of battery could have been lower or no cost .at all. More
Very pleasant experience My experience at GUNN NISSAN was very pleasant, they were on time as promised and it was a very friendly atmosphere. I would definitely come back aga My experience at GUNN NISSAN was very pleasant, they were on time as promised and it was a very friendly atmosphere. I would definitely come back again. More
Routine Maintenance Prompt, professional service. I was informed continually through my wait as to the progress of the service. Services were completed within the time Prompt, professional service. I was informed continually through my wait as to the progress of the service. Services were completed within the time frame and my car was washed and ready. Thank you !! More
Exceptional Gunn Nissan is one of the best dealership in the city of San Antonio. The staff is friendly and courtesy, accommodation while you are waiting is excep Gunn Nissan is one of the best dealership in the city of San Antonio. The staff is friendly and courtesy, accommodation while you are waiting is exceptional, and their service is outstanding. More
Oil change I was very impressed with how fast the service was. I was expecting it to be hours of waiting but was done in one hour. Thank you. I was very impressed with how fast the service was. I was expecting it to be hours of waiting but was done in one hour. Thank you. More
Oil Change and Tire Rotation Excellent service and a great customer experience. I was informed about an online coupon that I could show with my phone which saved me approximately Excellent service and a great customer experience. I was informed about an online coupon that I could show with my phone which saved me approximately $35. They could have not mentioned it, so I’m impressed with the integrity of the staff. Overall great service! More