Gunn Nissan - Service Center

Unexpected Was a little upset service took longer than was advised. Once we left we found grease stains on drivers door, second row back seat and smudge marks on Was a little upset service took longer than was advised. Once we left we found grease stains on drivers door, second row back seat and smudge marks on windows. I did call in and report this to Ali with the service department. I was unable to return to have it cleaned to another prior appointment I had made and I leave outside of San Antonio. Ali did day she would mail me a gift card for a free wash. I’m please as to how the situation was handled just was disappointed to it happening in the first place. More

Oil change My service rep Eric was very helpful! He offered friendly prompt service! I was in and out within an hour and also got a car wash! Thanks Eric! See yo My service rep Eric was very helpful! He offered friendly prompt service! I was in and out within an hour and also got a car wash! Thanks Eric! See you next time! More

Great Customer service Used to take my vehicle in to Audi and the service does not compare had a great experience. Would recommend Nissan before any other dealership. Used to take my vehicle in to Audi and the service does not compare had a great experience. Would recommend Nissan before any other dealership. More

Superb Customer Service Top Notch service. I had an appointment to have my rear brakes/rotors replaced at 2. I showed up hours earlier hoping they could fit in an extra servi Top Notch service. I had an appointment to have my rear brakes/rotors replaced at 2. I showed up hours earlier hoping they could fit in an extra service (4 new tires and installment) that I had priced at a different location but that location couldn’t get done that day. My appointment was with Jason Sanchez who happened to be the 1st person I saw. He not only priced match but was also able to tack on other coupons for the brake service I originally had scheduled. All in all it was a win win situation. Mr. Sanchez was knowledgeable, customer friendly and a definite asset to Gun Nissan. I pray he’s there for all my future visits. More

Vehicle service Took my wife’s car for service for a problem a competitor couldn’t fix. They found the problem and had me on my way in two hours. They now have a new Took my wife’s car for service for a problem a competitor couldn’t fix. They found the problem and had me on my way in two hours. They now have a new customer for all my needs More

Service Friendly staff. Fast and reliable service. Reasonable fee. Service rep explains how it works and what is being recommended. They will let you know you Friendly staff. Fast and reliable service. Reasonable fee. Service rep explains how it works and what is being recommended. They will let you know your fee in advance More

Good Dealership I took my Rogue in for a recall check, oil change & tire rotation. Not surprising, several other services were suggested ;). We dropped the vehicle of I took my Rogue in for a recall check, oil change & tire rotation. Not surprising, several other services were suggested ;). We dropped the vehicle off just after 8am and it was done by noon. Everyone was friendly & professional. More

Albert at Gunn Nisan San Antonio, TX Gunn Nissan has great customer Service! Albert C. fixed our air conditioning issue and was able to address a leaky valve that entailed rug replacemen Gunn Nissan has great customer Service! Albert C. fixed our air conditioning issue and was able to address a leaky valve that entailed rug replacement from the dealer in a snap! More

Great Service department I always give Gunn Nissan of San Antonio a high rating because they’re the best at what they do . Travis ,our service tech , took care of car’s issues I always give Gunn Nissan of San Antonio a high rating because they’re the best at what they do . Travis ,our service tech , took care of car’s issues and made sure we were completely satisfied with their service . We left knowing we would be returning with any future needs . More

Fast, friendly service Great experience. Felicia Aragon worked hard to make sure that we knew what was going on with our vehicle and to find out next steps. She was very fri Great experience. Felicia Aragon worked hard to make sure that we knew what was going on with our vehicle and to find out next steps. She was very friendly and the service to our vehicle was fast. More