1,023 Reviews of Gunn Nissan - Service Center
Great experience! Fast and knowledgeable. Did I mention they were fast? I made my appointment online. They gave me a courtesy reminder. That person was sweet and a Fast and knowledgeable. Did I mention they were fast? I made my appointment online. They gave me a courtesy reminder. That person was sweet and almost apologetic, not wanting to interrupt my busy day. My advisor kept me in the loop the whole time and they kept on track with the timeline I was quoted. At no time was there pressure to have other work done. The price was inline with my estimate and I was on my way a happy customer. More
Another Flawless Oil Change I have utilized this location for a couple of our oil changes and on each occurrence it has been a professional courtesy pleasant experience. The serv I have utilized this location for a couple of our oil changes and on each occurrence it has been a professional courtesy pleasant experience. The service team always let's me know wait time and gives me a complete recap of what is needed but without any pressure or scare tactics. It is more of a consultative approach. It is appreciated. Running the car thru the car wash was a nice touch. More
Great people great service When I showed up the personnel were top notch took very good care of me Thanks to all you staff when I decided to purchase a new vehicle it will be When I showed up the personnel were top notch took very good care of me Thanks to all you staff when I decided to purchase a new vehicle it will be from Gunn Nissan More
Satisfactory This is a belated thanks to one of the Express Service Advisor, Roland Pompa. Thanks so much for all of your assistance. Roland was very helpful, cou This is a belated thanks to one of the Express Service Advisor, Roland Pompa. Thanks so much for all of your assistance. Roland was very helpful, courteous, pleasant, informative, and perfect in customer service. Thank you very much indeed. More
Outstanding Customer Service I own a Nissan Rogue SV and my wife owns a Nissan Rogue SL. I want to compliment the service advisor we always use at Gunn Nissan named Albert Ca I own a Nissan Rogue SV and my wife owns a Nissan Rogue SL. I want to compliment the service advisor we always use at Gunn Nissan named Albert Cantu. Albert has provided us with such terrific customer service that we now personally request him any time we bring one of our Rogue's into your dealership for any type of checkups or routine maintenance. Albert is always extremely courteous, prompt, efficient, and provides us with a level of customer service that I would rate a "12" on a scale of 1 to 10. He's awesome! More
Maintenance Service counsel got the vehicle repair after much discussion on my not having an appointment. From my point of view he was more interested in extract Service counsel got the vehicle repair after much discussion on my not having an appointment. From my point of view he was more interested in extracting money from me than helping. Once the repair was done the mechanic failed to fix the front engine guard which would only took putting in a gromet.. More
Oil change My service advisor John Thomas was very courteous and professional. I had an oil change in an reasonable amount time. I would definitely recommend G My service advisor John Thomas was very courteous and professional. I had an oil change in an reasonable amount time. I would definitely recommend Gunn Honda to my all my family and friends. More
Great customer service from Travis Travis did a great job helping me find out what services I needed on my truck. He made sure that my truck came out clean and even sent it back through Travis did a great job helping me find out what services I needed on my truck. He made sure that my truck came out clean and even sent it back through the wash when he found out it had sap still on it. He was very friendly and sociable. My only complaint was the amount of time the dealership took in performing the services. I had an appointment at 9am and my oil change and fuel injection service took over 2 hours. More
First Oil Change They was very helpful. All of my questions was answer. The service's was awesome. David Dryer was awesome he was very patient with me. They was very helpful. All of my questions was answer. The service's was awesome. David Dryer was awesome he was very patient with me. More
Oil change I stopped by GUNN Nissan for a standard oil change for the first time since purchasing the vehicle used. My first encounter with Aly, once the vehicl I stopped by GUNN Nissan for a standard oil change for the first time since purchasing the vehicle used. My first encounter with Aly, once the vehicle was checked in, was to let me know the dealership I bought the vehicle from did not give me the universal maintenance package. So in order to receive the free service, I would have to drive to their dealership (Tom Peacock) in North Houston. A four hour drive to say the least is not worth a free oil change. After discussing further frustrations about Tom Peacock and their sales based on false pretenses, Aly spoke with a supervisor and was able to grant me the one free service. Her compassion was very much appreciated. She also took the time to sit with me after service to show me how a feature worked. More