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1,004 Reviews of Gunn Nissan - Service Center
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July 06, 2019
oil change with 1 warranty issue for repair Arrived in time for oil change appt, advised intake person that I needed oil change and that the window tint on back passenger door was bubbling. Rece Arrived in time for oil change appt, advised intake person that I needed oil change and that the window tint on back passenger door was bubbling. Received call once work was done (11:38am) but needed shuttle service to get back , shuttle arrived 3:30pm. Oil change was done and front driver tint replaced not the rear passenger. I was told I had the wrong window, so we walked to car to see the window initially to repair... yep there are bubbles. Tint tech obviously gone. Had to leave vehicle so it could be squeezed into next schedule. Why did no one call to say they did not find bubbles in rear passenger window, why did I get to ride around in a shuttle for over an hour in my work day afternoon? The service provider tried to make light of the situation. After holiday passed I called at 10 am to find out when my car tint repair would be complete. Received a call an hour later it was done. Window looks good . Sure wish the free car wash would of occurred though prior to seeing the tint tech. More
by Nissan owner
Employees Worked With
Allie
July 06, 2019
Car Maintenance I always have a great experience when I go to Nissan to get my oil change. However the wait is a bit too long, but it's definately worth the wait. The I always have a great experience when I go to Nissan to get my oil change. However the wait is a bit too long, but it's definately worth the wait. They have a snack bar in case you want to drink or snack while you wait. The sitting area is very comfortable that makes you feel like you are at home watching TV. Time goes by so fast! Dont miss the chance to make a new friend while you wait, stay off you phone ppl and make a connection while you wait. More
by Pat67
Employees Worked With
Louis Contreras
July 05, 2019
Oil Change Coupon I went for an oil change but I have a coupon that I won for a free oil change. The lady that welcome me told me that I need to pay 45.00 for the diffe I went for an oil change but I have a coupon that I won for a free oil change. The lady that welcome me told me that I need to pay 45.00 for the difference because I want a Fullu Synthetic I told her to go ahead. Then, when I went to pay they were charging me 54.00, the total for a oil change will be 99.00, never in my 30 years changing oil a dealer charged my over 70.00. I called Ansira and they quoted me 65.00 for the same vehicle and oul 5w30. This service is over price. The service manager needs to update the prices and be more competitive. More
by alfonsoh
Employees Worked With
Alyssa, Peter Campos
July 04, 2019
Warranty and Oil Change I took my vehicle in for a tire inspection, oil change and tire rotation. While routine in nature, the tire inspection revealed a nail in the sidewall I took my vehicle in for a tire inspection, oil change and tire rotation. While routine in nature, the tire inspection revealed a nail in the sidewall requiring a tire replacement. My service agent used my warranty to quickly replace the damaged tire. He advised me that the 39 point inspection revealed that my rear brake pads were low and will work with me to schedule the replacement during my return visit. More
by fdieck
July 04, 2019
Excellent service Maintenance service was quick. Mud flaps fixed at no extra cost. Car was washed and vacuumed well. Advisor was polite and helpful. The waiting area Maintenance service was quick. Mud flaps fixed at no extra cost. Car was washed and vacuumed well. Advisor was polite and helpful. The waiting area had all conveniences, the Starbucks Coffee was great. More
by LoisB
Employees Worked With
Other Employees :
Kristopher Asevedo, Abraham Novy, Dennis Manlapaz
July 02, 2019
Nissan SV titan oil and filter change I really like the service and I liked the car wash and the cleaning after the oil change is very good yes I am going to come back I really like the service and I liked the car wash and the cleaning after the oil change is very good yes I am going to come back More
by Bea
Employees Worked With
Her name is Felicia
June 30, 2019
Gunn Nissan - Great service David was great to work with at Gunn Nissan. My car was in and out within hours of taking it there for a underneath panel replacement . Fast, friendly David was great to work with at Gunn Nissan. My car was in and out within hours of taking it there for a underneath panel replacement . Fast, friendly, awesome service!!! Mary More
by MRM
Employees Worked With
David Valdez Jr
June 29, 2019
Great Store Great People Very friendly and professional store. The service manager greeted me and made sure I was taken care of. Highly recommend this store, this brand. Thank Very friendly and professional store. The service manager greeted me and made sure I was taken care of. Highly recommend this store, this brand. Thank you! More
by Betty Anne
Employees Worked With
Daisy Mendiola
June 28, 2019
Lack of communication Told 2-3 hours for update on my vehicle after 4.5hrs I had to call and no one was able to give me a status. So I waited an additional 1.5hrs and stil Told 2-3 hours for update on my vehicle after 4.5hrs I had to call and no one was able to give me a status. So I waited an additional 1.5hrs and still no one returned my call. I did ask for a manager did not get just told car is ready. When I picked up no apologies or anything for lack of communication. I talked to assistant director said would look into and agreed service advisor should have called me. He said he would call me next day to follow up but never did. Staff and management obivously lack customer service skills - communication. More
by JaneD
Employees Worked With
Alberio Cantu, Edgar assistant director
June 28, 2019
Great Service Experience! I had an outstanding service experience and would recommend this dealership to anyone. My family and I have purchased 7 vehicles from Gunn Nissan. The I had an outstanding service experience and would recommend this dealership to anyone. My family and I have purchased 7 vehicles from Gunn Nissan. They have earned our business for life. Great Dealership. More
by Afernandez2
Employees Worked With
Travis Cowden
