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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,023 Reviews

1,023 Reviews of Gunn Nissan - Service Center

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August 27, 2019

Great experience! Fast and knowledgeable. Did I mention they were fast? I made my appointment online. They gave me a courtesy reminder. That person was sweet and a More

by Casa Rio Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the advisor, but she was a very nice lady
Aug 30, 2019 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 26, 2019

Another Flawless Oil Change I have utilized this location for a couple of our oil changes and on each occurrence it has been a professional courtesy pleasant experience. The serv More

by Gina Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thomas and technican Mario Maldenado
Aug 27, 2019 -

Gunn Nissan responded

Thanks for letting us know, Gina. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

August 24, 2019

Great people great service When I showed up the personnel were top notch took very good care of me Thanks to all you staff when I decided to purchase a new vehicle it will be More

by Ren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Aug 27, 2019 -

Gunn Nissan responded

Thanks, Ren! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

Jul 15, 2020 -

Ren responded

I book a online service and I asked for Mobile 1 oil and Gunn Nissan put Nissan bulk oil instead and without consulting me i don't even know if my tires were rotate tec did not sign off

August 23, 2019

Satisfactory This is a belated thanks to one of the Express Service Advisor, Roland Pompa. Thanks so much for all of your assistance. Roland was very helpful, cou More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Aug 27, 2019 -

Gunn Nissan responded

Thank you, Becca! We’re glad Roland could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 22, 2019

Outstanding Customer Service I own a Nissan Rogue SV and my wife owns a Nissan Rogue SL. I want to compliment the service advisor we always use at Gunn Nissan named Albert Ca More

by corbett2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Cantu
Aug 27, 2019 -

Gunn Nissan responded

Thank you! We’re glad Albert could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 17, 2019

Maintenance Service counsel got the vehicle repair after much discussion on my not having an appointment. From my point of view he was more interested in extract More

by Thomasmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember service person name. However, no attention to detail. Failed to put a grommet in Bush guard.
August 12, 2019

Oil change My service advisor John Thomas was very courteous and professional. I had an oil change in an reasonable amount time. I would definitely recommend G More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thomas
Aug 14, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

August 10, 2019

Great customer service from Travis Travis did a great job helping me find out what services I needed on my truck. He made sure that my truck came out clean and even sent it back through More

by Tamara C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Cowden
Aug 14, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 06, 2019

First Oil Change They was very helpful. All of my questions was answer. The service's was awesome. David Dryer was awesome he was very patient with me. More

by Addavis66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dryer
Aug 14, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 05, 2019

Oil change I stopped by GUNN Nissan for a standard oil change for the first time since purchasing the vehicle used. My first encounter with Aly, once the vehicl More

by Dcollins689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Miller
Aug 05, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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