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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,023 Reviews

1,023 Reviews of Gunn Nissan - Service Center

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September 09, 2019

Always a great experience I have been going to car dealerships for a long time and Gunn has proven to be the best. Whether it is purchasing a vehicle or the service department More

by Sophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hernandez
Sep 23, 2019 -

Gunn Nissan responded

Thanks for letting us know, Fred. Glad to have you as a part of the Gunn family!

September 08, 2019

Service on break lights The problem with my brake lights staying on was fixed to my satisfaction. There was also a problem with my cruise control no engaging properly. More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dyer
Sep 23, 2019 -

Gunn Nissan responded

Thank you for choosing Gunn, Gigi! So glad you had a great experience.

September 07, 2019

Always a great experience! Great work and customer service! I can always expect to have the best treatment and a pleasant waiting expeience with water, coffee, snacks and wifi. More

by Alejandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Sep 23, 2019 -

Gunn Nissan responded

Thanks, Alejandra! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 05, 2019

AC Issyes My AC was only blowing hot air. they replaced an Oring and recharged AC. Tyus was covered service and was completed in short order. After a nice clea More

by Hayward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hernandez
Sep 23, 2019 -

Gunn Nissan responded

Thanks for letting us know, Hayward. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 02, 2019

Excellent service After getting our oil change, we noticed oil leaking from the engine; after calling John Thomas, he sent Mario a technician to check it out; he was ve More

by Charlie76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thomas is an outstanding service advisor; Fadi Sawah is an outstanding sales rep who made the purchase experience for our car the best we have ever had!
Sep 04, 2019 -

Gunn Nissan responded

Thanks for letting us know, Charlie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

August 31, 2019

Oil Change Had a scheduled appointment and still had to wait over two hours. They washed the car but was left dirtier than when I brought it in. Looked overall d More

by jrenteria9211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Thomas/R924
August 29, 2019

This is why we've bought cars here for 25 years I had such a good experience getting my truck serviced this week. The gentleman who helped me, Roland Pompa, was patient, thorough and thoughtful. We More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Service Advisor was Roland Pompa. he did a terrific job
Aug 30, 2019 -

Gunn Nissan responded

Thanks for letting us know, Denise. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

August 28, 2019

Oil and filter change, tire rotation and state inspection Prompt greeting upon arrival. Covered all my requests. Gave reasonable estimate of time. Brought additional factory recommended services to my attenti More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher Asevedo
Aug 30, 2019 -

Gunn Nissan responded

Thanks for letting us know, Dave. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

August 28, 2019

Great service I had really good experience with my service performed at the Nissan dealership. I away bring my car to the Nissan dealership for mantainence. Done More

by Blah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Aug 30, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 27, 2019

Service visit Service experience was fantastic! Albert was professional and courteous and he followed up to let me know when my truck was done. Will definitely be More

by Hoss LA.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Cantu
Aug 30, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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