1,023 Reviews of Gunn Nissan - Service Center
Service Experience My service advisor name Cantu Albert, he always nice and good personality and never change his attitude. I'm 100% sure recommend this dealership. Th My service advisor name Cantu Albert, he always nice and good personality and never change his attitude. I'm 100% sure recommend this dealership. Thank you. More
Great experience Louis Contreras gives me an amazing experience, top notch customer service everytime I get my car serviced. He goes above and beyond to work around my Louis Contreras gives me an amazing experience, top notch customer service everytime I get my car serviced. He goes above and beyond to work around my crazy work schedule. You're lucky to have him. More
Gunn got it done!.........More to come below........... This process required 2 weeks worth of patience on the part of all participants, service techs, service advisor, and customer. There was an element of This process required 2 weeks worth of patience on the part of all participants, service techs, service advisor, and customer. There was an element of mystery involved but, as mentioned above, Gunn got it done! John Vasquez was the service rep; why do I not see him listed in the service personnel list?? I listed Louis Contraras because he was familiar with the situation. More
Informative and Professional John Vasquez was very informative and answered all my questions and concerns. Highly recommend. The repairs were completed in the time frame stated. John Vasquez was very informative and answered all my questions and concerns. Highly recommend. The repairs were completed in the time frame stated. Price was right on the money. More
Customer service Excellent customer service, cozy waiting area with awesome amenities available making visit great. I would recommend this business to my neighbor's an Excellent customer service, cozy waiting area with awesome amenities available making visit great. I would recommend this business to my neighbor's and friend's More
Excellent Service Repairing an Old Maxima I haven't gone to a Nissan dealership for over ten years because of really bad and very expensive experiences. My twelve year old Maxima needed repair I haven't gone to a Nissan dealership for over ten years because of really bad and very expensive experiences. My twelve year old Maxima needed repairs that only the dealership could perform. I went to Gunn with great tripdation. John Vasquez was very helpful and honest in providing service and has changed my mind regarding dealerships. I will continue to use their repair service and probably buy a new car from them. More
Great care for the vehicle and courtesy for client The initial contact to remind me to service the car was excellent. The follow ups with e-mails and phone, if I recall correctly, were excellent. Upo The initial contact to remind me to service the car was excellent. The follow ups with e-mails and phone, if I recall correctly, were excellent. Upon arrival, I was greeted appropriately and within a minute or two - there was no waiting. The car was taken in. I was notified before two filters were changed and I was asked if I wanted to have them changed. I thought this was a nice gesture to insure that I knew what was being done to the car. Within one and a half minutes, everything was complete, including a fantastic car wash. Thank you all. More
Very positive experience Had to drop our 2014 NV200 for scheduled recall service. Dropped the vehicle at the evening. The service manager Travis Cowden was very courteous to Had to drop our 2014 NV200 for scheduled recall service. Dropped the vehicle at the evening. The service manager Travis Cowden was very courteous to us throughout the process. More
John V in the service department is always professional and provides excellent customer service. Gabriel in sales was also helpful and nice with some new car information. and provides excellent customer service. Gabriel in sales was also helpful and nice with some new car information. More