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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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October 09, 2019

John V in the service department is always professional and provides excellent customer service. Gabriel in sales was also helpful and nice with some new car information. More

by Juke Lady
Recommend Dealer
Yes
Employees Worked With
John Vasquez and Gabriel De La Garza
Oct 11, 2019 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

October 08, 2019

Service was on time & waiting area was nice with free snacks. I also appreciate the free car wash. It was a good experience all around More

by Ed S
Recommend Dealer
Yes
Employees Worked With
Daisy Mendiola
Oct 11, 2019 -

Gunn Nissan responded

Thanks for letting us know, Ed. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 07, 2019

Scheduled Maintenance Service representative was courteous, friendly and efficient. Waiting and restrooms are clean, comfortable and the coffee was fresh along with free sn More

by Rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon
Oct 11, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 05, 2019

Friendly service staff, John Thomas kept me in the loop at all times as well as informed me of all services needed. Truly the best! More

by Saucebauce
Recommend Dealer
Yes
Employees Worked With
John Thomas 5 stars, Mark Anthony Garcia, John Hernandez
Oct 07, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 05, 2019

Gunn Nissan repaired my rack pinion and did a great job. Thank you gunn. Bar has rust and took car back on friday and they repaired it free of charge. More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Oct 07, 2019 -

Gunn Nissan responded

Thanks for letting us know, Guy. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 05, 2019

Received excellent service. Chris Roundy was very helpful and explained all that was needed to service my vehicle, including the timing and cost. Fast and courteous service. More

by Sylvia Mendiola
Recommend Dealer
Yes
Employees Worked With
Chris Roundy
Oct 07, 2019 -

Gunn Nissan responded

Thanks for letting us know, Sylvia. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 03, 2019

Service appt for oil change , John Thomas & Nathaniel Herrera has the best and most excellent customer service this company need more employees like them they deserve to be recognized ! More

by Vdiaz19
Recommend Dealer
Yes
Employees Worked With
John Thomas / Nathaniel Herrera , Mark Anthony Garcia
Oct 04, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 28, 2019

Communication Had to call dealership service department around 10 times to find out status of repair, rental, and work completion. Need better communication betwee More

by NisAlt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Dyer
September 26, 2019

Warranty Work Once again, Roland took care of checking my Extended Warranty and taking care of getting the work completed. Prompt and professional; I am very appre More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland
Sep 27, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 26, 2019

Quick diagnosis and fix! I heard that awful "your battery is dying" sound as I was leaving the gym! ARRRGGHH! The ONLY option that made sense was to drive straight to the More

by sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"JT"
Sep 27, 2019 -

Gunn Nissan responded

Thank you so much, Sue! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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