Back

Gunn Nissan - Service Center

San Antonio, TX

4.9
1,050 Reviews

1,050 Reviews of Gunn Nissan - Service Center

Sort by
September 05, 2024

The update to Nissan waiting room was a much needed change . The area was clean. Bathroom was also clean and smelled clean. More

by happymaria0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Gunn Nissan responded

Thank you for noticing the updates to our waiting room! We’re glad to hear you found the area clean and comfortable, and that our efforts to maintain a fresh and pleasant environment stood out to you. We always strive to provide a welcoming space for our customers, and we appreciate your feedback!

September 01, 2024

Mike was very nice and very helpful. Work was completed quicker than I anticipated. Excellent service More

by buffy67mccaffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gunn Nissan responded

Thank you for taking the time to leave us a review! We're glad to hear that Mike provided you with such helpful and friendly service. It's great to know that we exceeded your expectations with the quick turnaround. We hope to see you again soon!

August 31, 2024

My tie rod recall issue was handled and is no longer an issue. The complimentary car wash is not very in-depth and therefore not that great but better than nothing. More

by LindaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gunn Nissan responded

Hi Linda, thank you for sharing your experience with us! We’re happy to hear that your tie rod recall issue was resolved. We apologize if the car wash didn't meet your expectations. Your feedback is valuable, and we hope to serve you better next time. Thank you for choosing Gunn!

August 30, 2024

Please with time of services, that morning . Person she went over inspection. Thank for washing my car. More

by Hardison1246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gunn Nissan responded

Thank you for your review! We're glad to hear you were pleased with the service time and that our team took the time to go over the inspection with you. It's great to know you appreciated the car wash, too. We look forward to serving you again!

August 23, 2024

The person that attended me was very polite and communicated with me during the time my auto was in service. His name is Winfred. More

by tesparzaeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Gunn Nissan responded

Thank you for your feedback! We’re pleased to hear that Winfred provided you with polite and effective communication while your vehicle was in service. Keeping our customers informed and comfortable is a priority for us. We appreciate your comments and look forward to assisting you again!

August 23, 2024

Prompt service and great customer service. I highly recommend Gunn dealership for service and new car purchase. More

by NissanFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Gunn Nissan responded

Thank you for your wonderful review! We’re glad to hear that you experienced prompt and excellent customer service. Your recommendation means a lot to us, and we’re thrilled to know you’re satisfied with both our service and new car purchase options. We look forward to serving you again!

August 21, 2024

Louis, and Service Team. Excellent Customer Service. I Love this Location! I appreciate all that you do for your Customers. I've purchased several vehicles from here and veh More

by Rlgbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Aug 22, 2024 -

Gunn Nissan responded

Thank you for your kind words! We’re delighted to hear that Louis and our Service Team provided you with excellent customer service. We truly appreciate your continued support and are grateful for your loyalty. We’ll keep working hard to maintain the high standard you’ve come to expect.

Aug 22, 2024 -

Rlgbarton responded

Thanks Again, Keep up the exceptional service.

August 18, 2024

Thank you for the friendly and rapid service regarding my car. From Samantha making an appointment for the next morning, the Service Manager, Mr Lozano having the extensive repairs accomplished in one da More

by aBsTraCT
Recommend Dealer
Yes
Employees Worked With
Samantha Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist (I think her name was Samantha).
Aug 19, 2024 -

Gunn Nissan responded

Thank you for your detailed feedback. We're pleased to hear that you were satisfied with the friendly and efficient service provided by Samantha, Mr. Lozano, and our shuttle service. We apologize for the issues you encountered with your battery and the cabin air filter recommendation. We’ll review these concerns with our team to ensure better clarity and accuracy in the future. Your feedback is valuable to us, and we appreciate your understanding. Thank you for choosing us!

August 17, 2024

Great overall dealership. Service, parts, sales and management I have purchased 4 vehicles. Wi) continue to work with them. More

by LBM
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Myler, parts
Aug 19, 2024 -

Gunn Nissan responded

Thank you for your continued support! We're thrilled to hear that you've had great experiences with our service, parts, sales, and management teams. Your loyalty and trust mean a lot to us. We look forward to assisting you with your future vehicle needs!

August 16, 2024

Love this dealership they are always so professional! ! Brandon is a great service manager he is always on top of everything. More

by sandyzp@prodigy.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Gunn Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you love the dealership and appreciate the professionalism of our team. Brandon will be delighted to know his dedication is recognized. We look forward to continuing to provide you with top-notch service!

...
7
...