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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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November 09, 2019

Prices are outrageous and you’d think the service would at least be decent for those prices. Every service person I interacted with was rude and/or dismissive. Felicia was nice though. I only came because More

by mvilla1016
Recommend Dealer
No
Employees Worked With
Felicia Arriaga
November 08, 2019

Jason Sanchez was very a very helpful & professional service advisor. Great service. He provided pertinent info I needed to make decision on what services/maintenance I needed to ensure my vehicle’s opt More

by Marge
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
Nov 11, 2019 -

Gunn Nissan responded

Thank you, Marge! We’re glad Jason could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 02, 2019

Ronald was quite helpful and compassionate in ensuring I was well taken care of. He took his time to offer available discounts while ensuring quality service was provided. More

by Yemi
Recommend Dealer
Yes
Employees Worked With
Ronald
Nov 04, 2019 -

Gunn Nissan responded

Thank you, Yemi! We’re glad Ronald could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 02, 2019

Gunn Nissan Service Center has always been great when I take my vehicle in! I don't have long waits and the waiting area is very nice. Felicia is amazing and I will continue to make my appointments with he More

by Cynellen
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon 5 Stars
Nov 04, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 31, 2019

I only use this dealership now. Their service dept and service mgr T Cowden are very nice, sincere and honest. I asked for my brakes to get checked cuz they squeak sometimes and they came back and said th More

by JC
Recommend Dealer
Yes
Employees Worked With
Travis Cowden, service dept mgr, 5 stars
Nov 01, 2019 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

October 30, 2019

No waiting when I drove up to the service department to fix a recall notice that I received in the mail. Great and fast service. More

by RLG
Recommend Dealer
Yes
Employees Worked With
Daisy Mendiola
Oct 31, 2019 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

October 28, 2019

Great service with little wait time. Nice clean waiting area as well. John Vasquez in service was great and prompt. His name is not listed below under the service dept. tab. More

by Jversa
Recommend Dealer
Yes
Employees Worked With
Vasquez, John (service department)
Oct 30, 2019 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

October 25, 2019

My Service Advisor was Awesome! I use Gunn Nissan exclusively to service my vehicle. Without fail, I have always received quality care and have been pleased with the service provided More

by Pat B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Oct 30, 2019 -

Gunn Nissan responded

Thanks, Pat! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 25, 2019

Excellent service David dyer was my service advisor and does an outstanding job taking care of my needs. I am very happy with Gunn Nissan and the service i received. More

by C35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David dyer
Oct 30, 2019 -

Gunn Nissan responded

Thank you! We’re glad David could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 23, 2019

Great service Took my vehicle in for regular maintenance. Called in and set up an appointment with David Dyer, who took really good care of us and of course our ve More

by GGarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dyer
Oct 30, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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