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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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January 15, 2020

Just returned from out of state with the passing of my mother, and was past due for routine oil change. Roland was caring and showed great compassion and attention to my circumstances at this time. I depe More

by Linda
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Jan 16, 2020 -

Gunn Nissan responded

Thanks, Linda. We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you. Hope to see you here again soon.

January 03, 2020

Efficient & Friendly Service done on time & done right! Thank you Mike Tellis & Chris for taking such great care of me and my company vehicle! Your service was prompt, efficient, friendly and courteous. Yo More

by systemworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tellis
Jan 06, 2020 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 31, 2019

John Thomas did a 5 star job, explaining everything in detail and called me to discuss a dealer recommended item. He was courteous & conscious of my valuable time. More

by Cynthia Propp
Recommend Dealer
Yes
Employees Worked With
John Thomas in Service
Jan 02, 2020 -

Gunn Nissan responded

Thank you, Cynthia! We’re glad John could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 29, 2019

For several occasions I’ve brought my pathfinder for service and I get my car back without being fixed. I’ve been 8 years a loyal customer and any service employee knows me. More

by Joanna Suarez
Recommend Dealer
No
Employees Worked With
John Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2019

Great service, as always. Felicia , in the Service Great service, as always. Felicia , in the Service Department was extremely helpful in getting the work done that needed to be competed. They even More

by Hockeyguy
Recommend Dealer
Yes
Employees Worked With
Felicia
Jan 02, 2020 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 28, 2019

It was a great visit. I had an appointment with John Thomas but the man that helped us was amazing. My car was so clean! I had no idea that my windows could be so clear! It was also a great value for al More

by Font
Recommend Dealer
Yes
Employees Worked With
John Thomas
Jan 02, 2020 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 28, 2019

Great work Gunn Nissan always makes every effort to do an awesome job. Roland at Gunn Nissan did a fantastic job on our 2014 Murano's brakes! More

by mguhlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando
Jan 02, 2020 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

December 27, 2019

Always fantastic service when we go to Gunn Nissan! Frank Wallace in sales and John Thomas in service have both have always taken good care of our family. . More

by 4lilmonsters
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thomas, five stars!
Jan 02, 2020 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 24, 2019

There is nothing express about your express service 2 hours for a simple oil change? I saw how my car stood idle waiting for service while the mechanics just stroll around the shop. And the “car wash” lo More

by Sedyxu4123
Recommend Dealer
No
Employees Worked With
Louis Contreras
December 20, 2019

Kevin Jackson is a sincere professional! Kudos to service advisor Felicia Arago. I was greeted immediately upon driving into the express lane. Felicia was pleasant and concerned with my req More

by Weather Rebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia Aragon 5 Stars
Dec 23, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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