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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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April 11, 2020

John Vargas took very good care of my regular service issues as well as some warranty items. Time for service was reasonable. I will return for service at Gunn Nissan again More

by Balserbc
Recommend Dealer
Yes
Employees Worked With
John Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Gunn Nissan responded

Thanks for your great review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

April 08, 2020

Great customer service Louis has always been great, I've been coming to him for years now and will continue to come to Gunn Nissan for as long as I have my vehicles. More

by wizard7889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Apr 13, 2020 -

Gunn Nissan responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

April 04, 2020

Great service and attention. They were fast and good and Great service and attention. They were fast and good and they do the recall too without necessity of waiting for parts. I am really pleased More

by amezcua_raquel
Recommend Dealer
Yes
Employees Worked With
John Vasquez
Apr 06, 2020 -

Gunn Nissan responded

Thanks for letting us know! Glad to have you as a part of the Gunn family!

March 29, 2020

I buy all my cars from Gunn Nissan and Frank Wallace. He’s great. He’s the main reason we do business there. I wouldn’t buy from anyone else. Gunn Nissan is a good dealer both sales and service. I know t More

by J
Recommend Dealer
Yes
Employees Worked With
John thomas.
Apr 08, 2020 -

Gunn Nissan responded

Thank you for letting us know. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer.

March 28, 2020

Came in for an oil change.Fred, was great upon my Came in for an oil change. Fred, was great upon my arrival at Nissan. Fred was very welcoming, professional,infomative,and had excellent customer se More

by Jane
Recommend Dealer
Yes
Employees Worked With
Fred Mendoza
Apr 08, 2020 -

Gunn Nissan responded

Thanks for the great review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

March 25, 2020

Went in for oil change and had to have 1100$ of unexpected work. they were very helpful and reduced the price but still hurts the wallet More

by hemrie
Recommend Dealer
Yes
Employees Worked With
Matthew Hernandez, Raul Guzman, Louis Contreras, Brad Fry, Edward Goldstein, Eleazar Guerrero, John Hernandez, Ralph Landt III
Apr 08, 2020 -

Gunn Nissan responded

Thank you for the review. We are truly sorry to hear that your experience. It is not our intention to disappoint the customer.

March 19, 2020

Good experience with dropping my car off not so much when picking up. No one greeted me, staff standing around and not asked if I need help. When I was asked if I needed help I was basically handed my keys a More

by Nissan18
Recommend Dealer
Yes
Employees Worked With
Roland Poluma
Apr 08, 2020 -

Gunn Nissan responded

Thank you for your review. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer.

March 15, 2020

Awesome! Excellent service. Quality service. Gunn Nissan always exceeds my expectations. Wait time is reasonable and their is plenty of entertainment to keep you happy More

by MRecio
Recommend Dealer
Yes
Employees Worked With
JT, James Munn, John Altum Jr
Apr 06, 2020 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Thank you for choosing Gunn!

March 15, 2020

I’m very satisfied with the amazing service I received from Gunn Nissan. I took my vehicle in without an appointment and was taken immediately. Fast, Friendly service! This is my first Nissan suv and su More

by gmissy71
Recommend Dealer
Yes
Employees Worked With
Brian Blount
Apr 06, 2020 -

Gunn Nissan responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

March 13, 2020

Very professional & courteous service advisor and staff. Car was finished timely and it was even washed & cleaned. Very pleased with repairs and car was ready even earlier than promised. Thanks David Dyer o More

by Buster Brown
Recommend Dealer
Yes
Employees Worked With
David Dyer
Apr 06, 2020 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Thank you for choosing Gunn! So glad you had a great experience.

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