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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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September 23, 2020

Best customer service!!! Keeps you informed about the progress and never pressures to sale other services. Very comfortable waiting area with fresh coffee. Following all COVID 19 guidelines. More

by sandy2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thomas
Oct 02, 2020 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

September 20, 2020

I highly appreciate the service that Rolando provided! Thank you for getting my vehicle up and running smoothly. I will be coming back soon! Thank you More

by Jelus002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando
Oct 02, 2020 -

Gunn Nissan responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 20, 2020

John Vasquez was very courteous and professional. Our work was completed in a timely manner. He was helpful, knowledgeable, and friendly. I highly recommend the Gunn Nissan Service Department to oth More

by Buster Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vasquez
Sep 23, 2020 -

Gunn Nissan responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 19, 2020

Excellent service! No complaints here. Roland provided clear updates to me as my vehicle was being repaired. He met with me to discuss recommendations and pricing prior to starting work on my vehicle. Ser More

by stephen.settembre
Customer Service
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Sep 23, 2020 -

Gunn Nissan responded

Thank you for the positive review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 18, 2020

Fast and courteous service, clarity with services provided, was able to get appt. within hours of initial call and facility was clean, COVID precautions were followed by all staff More

by 1terry.bein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland in service, Edwin Huertas-Velazquez
Sep 23, 2020 -

Gunn Nissan responded

Thanks so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Thank you for choosing Gunn!

September 18, 2020

We bought a used Nissan for our granddaughter and it needed minor repair and a new key fob. Because of the age, the parts were not in stock but it only took one day to get them. More

by Mutano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arazon, Felicia
Sep 18, 2020 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

September 16, 2020

I was told my tire needed a repair when getting my car serviced. I told the service advisor IF it's covered then repair it. He said yes, i think its covered. Now days later he's calling trying to charge m More

by Ruben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Sanchez
Sep 18, 2020 -

Gunn Nissan responded

Ruben, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss your experience or in what ways we can improve, please reach out to us directly.

September 06, 2020

My visit was great as always! Excellent customer service and the wait wasn’t long at all. Roland was awesome and my car was done in no time at all! More

by angelaiyanobor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland from the Service Dept
Sep 09, 2020 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you!

September 04, 2020

They have the best customer service! Thy take time to explain everything to you and take great care of your car. I love it there! More

by Momgtdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vasquez
Sep 09, 2020 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

September 01, 2020

The service department and advisors are always on point with their quality of work, knowledge and ability to help the customer understand what is needed with their vehicle. They are very polite and profess More

by Lindarubio
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Sep 09, 2020 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

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