Gunn Nissan - Service Center

Really bad service department . I made an appointment for oil change and tire rotation (12:00).After an hour and a half, they told me I have to wait another 2 or 3 hours to complete the service. I can't bel oil change and tire rotation (12:00).After an hour and a half, they told me I have to wait another 2 or 3 hours to complete the service. I can't believe it...almost 4 hours for an oil change. After talking with other representative, they rush the service (no tire rotation now just oil change) and I left the dealer at 2:00pm. I am very disappointed More

Excellent service and a great staff. A comfortable waiting area. I was well informed while I was waiting for my car. The price was fair. waiting area. I was well informed while I was waiting for my car. The price was fair. More

Mario was great. Very friendly, patient, very professional. Kept me fully updated. Very valuable employee to your dealership. Went beyond expectations. Used txt to communicate with me due to professional. Kept me fully updated. Very valuable employee to your dealership. Went beyond expectations. Used txt to communicate with me due to hearing impairment. Leon Franklin More

Arrived at 10 am for an Express Oil & Filter change, was told an 1 1/2 wait, no problem. After waiting 2 1/2 hours I was told it would be another 45 minutes. Vehicle was ready in just under 4 hours! told an 1 1/2 wait, no problem. After waiting 2 1/2 hours I was told it would be another 45 minutes. Vehicle was ready in just under 4 hours! More

Our review is mixed, the personnel were excellent in their treatment of us however I have a couple of concerns, we had an appointment at 1:30 but didn't leave until after 3PM, we had an oil change and their treatment of us however I have a couple of concerns, we had an appointment at 1:30 but didn't leave until after 3PM, we had an oil change and tire rotation. The sticker on our window says that the next oil change is due in 5K, however I thought that Nissan synthetic was good for 7-10K, also, on the way home I noticed that one of the tire pressures was higher than the others so the pressure might not have been checked. Also, when tires are rotated on a front wheel drive car, shouldn't the rears be crossed when moved to the front? I believe that mine were moved straight forward. One last thing, my wife has received an email saying that we missed the appointment, we have no idea why. More

Professional, courteous and easy to do business with. They make sure customer is satisfied with them before customer’s departure. They make sure customer is satisfied with them before customer’s departure. More

I’ve had an excellent and professional experience with the staff every time I take my car in for service, especially on my recent visit with Mr Roland Pompa who was amazing and very very helpful in going the staff every time I take my car in for service, especially on my recent visit with Mr Roland Pompa who was amazing and very very helpful in going the extra mile to go into detail with explaining the requirements and recommendations needed done on my car making it less stressful for me to make the appropriate decisions. More

Technician completed the free inspection report with out even inspecting the vehicle. He recommended brake job all around my Altima and I had just installed front brake pads and rotors at Nissan Ingram Park even inspecting the vehicle. He recommended brake job all around my Altima and I had just installed front brake pads and rotors at Nissan Ingram Park. Service advisor told me well we inspected the brakes and they are low they checked the brakes but they did bother to add air to read right tire I arrived with 30 psi and I left at 30 psi. This incident tells a lot about technician and delegar.. More

My Service Representative was very professional and friendly. Upon my arrival, he advised me of the wait time for an oil change and invited me to use the waiting area complete with free coffee and wate friendly. Upon my arrival, he advised me of the wait time for an oil change and invited me to use the waiting area complete with free coffee and water. More

Service was excellent and courteous. My services were Service was excellent and courteous. My services were done quickly and my Service representative was through in explaining my cars needs. I will Service was excellent and courteous. My services were done quickly and my Service representative was through in explaining my cars needs. I will definitely be back to see him on my next visit for additional work on ly car. More