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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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June 20, 2021

Service was excellent and courteous. My services were Service was excellent and courteous. My services were done quickly and my Service representative was through in explaining my cars needs. I will More

by Letty2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Little
Jun 21, 2021 -

Gunn Nissan responded

Thanks for the great feedback! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

June 16, 2021

Couldn’t tell me what exactly was wrong instead give me a list of everything . Then charge way more then the car was worth and on top of that still charged me 100 dollars for what ? Still have the same probl More

by James.gonz23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
Jul 19, 2021 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience. We'd love the opportunity to understand how we can better serve you moving forward.

June 14, 2021

Was a wonderful experience when I took my 2021 Nissan Titan Pro4x in for its first service. Felicia was super professional in showing me all that was done More

by Felipe Nava III
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon
Jun 17, 2021 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

June 11, 2021

Greeted immediately upon arrival. Was informed of the progress while my vehicle was being serviced. Service Advisor (John Thomas) reviewed with me the services performed and provided a list of recommende More

by Mrdrhow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thomas
Jun 17, 2021 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 11, 2021

Easy to get service appointment. Courteous and friendly staff. Explained all recommended services in full detail. Follow up call to check how vehicle was running. More

by sbre1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Barroso
Jun 17, 2021 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 09, 2021

I loved the total service experience from start to finish, as soon as I arrived I was greeted and told what was going on. Thx More

by Ali Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon
Jun 11, 2021 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

June 09, 2021

Louis was friendly and helpful, as always. Service was on point and we discussed some preventative maintenance I’ll need to have taken care of. I’ll definitely continue being my vehicle to Gunn Nissan fo More

by Rueben_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Jun 17, 2021 -

Gunn Nissan responded

Thanks so much! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

June 07, 2021

Ricky Little provided excellent service. I brought my car in for an oil and filter change. While waiting, I received a call that there was a medical emergency I needed to attend to and had to leave. I explai More

by sherwoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Little
Jun 07, 2021 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

June 07, 2021

Ricky Little did an excellent job providing all the necessary information. Very polite and fast communication. Job done, all my questions answered. Thank you. AV. More

by alfvazquez40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Little.
Jun 11, 2021 -

Gunn Nissan responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

June 05, 2021

Everything ran smooth from the time I arrived, through the process and explained along the way. Rich was very thorough. Keep sending those coupons, need to have additional service work, CVT flush. More

by jeff.hopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Little
Jun 07, 2021 -

Gunn Nissan responded

Thanks for the great feedback! We’re glad we were able to provide you with a great customer service experience.

Jun 07, 2021 -

jeff.hopf responded

Keep sending those coupons.

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