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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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November 24, 2021

Professional. Involved. Responsive. Dedicated. Caring. These words only begin to describe how the Gunn dealership takes care of their customers. Constantly going all the to accommodate and consistently go More

by Dr. T. J. Redmann, PhD | EdD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hernandez
Feb 04, 2022 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 31, 2021

I had good experience with car purchase, but had bad experience with respect to service they said it will be done in hour but they literally took 2 hours to just finish oil change. I was sitting in wait More

by Nbkonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Barosso
Feb 07, 2022 -

Gunn Nissan responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. Thanks for letting us know about your experience. We apologize and have passed along your comment to our service team.

October 24, 2021

you promised complimentary wash. This was job was awful Water marks on hood, and window was still dirty outside windshield washer range. More

by rgrigsby
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam .......
Feb 10, 2022 -

Gunn Nissan responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our team.

October 23, 2021

The service department is very easy to work with and while not the most economical price compared to other dealers you feel appreciated for your business More

by Ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Barroso
Feb 04, 2022 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 23, 2021

Logan was very helpful and let me know what was happening and checked on me later while I was waiting. My car was ready sooner than planned More

by edfreindc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Bowman
Feb 04, 2022 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 21, 2021

Excellent help with the question, referring me to the right department, scheduled appointments for the problems at hand and excellent service More

by Frank_alvarado75@ yahoo. Com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
Oct 21, 2021 -

Gunn Nissan responded

Frank, thank you for your kind comment, we work hard to provide excellent customer service and I am proud that our team delivered that to you. We look forward to welcoming you back to Gunn Nissan.

October 20, 2021

In and out with oil change even on a Saturday, great service! Luis was Very helpful and informative with preventative maintenance. Luis was very helpful ! Thank you! More

by jwiatrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Oct 20, 2021 -

Gunn Nissan responded

Jwiatrek, thank you for taking the time to leave this super FIVE STAR review, I am proud to know that Luis not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly and knowledgeably answer each of your questions. We look forward to welcoming you back to Gunn.

October 19, 2021

Good service only the first person a little bit unprofessional. the second good job. .good More

by pato1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aragon
Oct 20, 2021 -

Gunn Nissan responded

Thank you for your review, we appreciate your business and look forward to welcoming you back to Gunn.

October 17, 2021

Went in for a oil change and able to get on a Saturday. Had to wait but got it done with no problems. More

by J5590m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Little
Oct 20, 2021 -

Gunn Nissan responded

Thank you for your FIVE STAR review, we appreciate your business and look forward to welcoming you back to Gunn Auto.

October 15, 2021

Great service by service advisor Felicia! Always thorough and honest :-) check in and out was easy More

by Mcntstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon
Oct 21, 2021 -

Gunn Nissan responded

Thank you for taking the time to leave this super FIVE STAR review, I am proud to know that Felicia not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. We look forward to welcoming you back to Gunn.

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