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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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May 12, 2022

Service manager was professional and corrected my issues made contact and updated me on progress More

by mike.mrpage25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tellis
May 12, 2022 -

Gunn Nissan responded

Thank you for the 4-star review, Mike! If you would like to discuss in what ways we can improve, please reach out to us directly. We look forward to hearing from you. Thank you!

May 07, 2022

We are always pleased with Gunn's service! Your service people are courteous n helpful! More

by Milonitschke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia
May 09, 2022 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 06, 2022

The service I received at Gunn Nissan Service Department was excellent. The staff was friendly and knowledgeable. And my car was ready when they said it would be. More

by jwhitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
May 06, 2022 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 05, 2022

Very nice and helpful. They fixed the recalls on my Pathfinder and I had my car back the same day. Awesome work! More

by lkramer415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Altum Jr
May 05, 2022 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 29, 2022

Oil changes, even scheduled, take way too long. Sometimes 3 or more hours. Front staff is great but technicians don’t respect your vehicle at all. Every single time, my radio stations were not what More

by hesejaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis Contreras
Apr 30, 2022 -

Gunn Nissan responded

Thank you for taking the time to provide feedback from your recent Gunn Nissan visit. We apologize for our team's lack of communication. This is not at all indicative of the of the quality of service we strive to provide each customer. We would welcome the opportunity to re-earn your trust. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward. Thank you!

April 29, 2022

From my initial sales person C. J. to Josh in finance to best of all Ricky Little in the service dept! He has always gone above and beyond to help me with everything I have had quest More

by Jacqueklatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Little
Apr 30, 2022 -

Gunn Nissan responded

Jacqueklatt, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that our team delivered the excellent service we strive to provide each customer and that they exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Nissan. Drive safe!

Apr 30, 2022 -

Jacqueklatt responded

I will be back for all of my maintenance issues as well for any other items that my car might require! I love my Nissan Altima !!! My email is jacqueklatt@earthlink.net

April 26, 2022

Upon arrival at the dealership I was approached immediately and was asked how they could help me. I asked if I could an oil change and they said yes. Then I asked if they could do a maintenance ch More

by Esmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Aleman
Apr 26, 2022 -

Gunn Nissan responded

Esmy, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

April 22, 2022

My less than 3 y/o Rogue, just out of warranty, had a failure of multiple electronic components. Kyle and Gunn Nissan went above and beyond to advocate for me and get my car repaired. It took a little ov More

by Jackie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Powell
Apr 22, 2022 -

Jackie B responded

Thank you Gunn Nissan and Kyle Powell. You’re the best!!!! God Bless You!

April 17, 2022

Staff was super friendly, the wait wasn’t long and the gentleman that assisted me was very helpful More

by Carlosediaz007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hernandez, James Munn, John Altum Jr, Louis Contreras, Tim Elkey, Edward Goldstein, Eleazar Guerrero, John Hernandez, Daisy Mendiola
Apr 18, 2022 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

April 16, 2022

Came in had an appointment at 1500 hrs Felicia got right on it .. superb service had my maxima back ready to go in 1hr as promised.. no vacuum line was long . But with that said overall 9.8 out 10.0 !! Than More

by dontiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia service writer
Apr 16, 2022 -

dontiner responded

Thanks Felicia!! Outstanding job

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