Gunn Nissan - Service Center

Took my vehicle in for hesitation upon acceleration. David dyer charged me a $115 diagnostic fee for not doing his job which was diagnose the transmission and then attempted to scam me for $5000 claimi David dyer charged me a $115 diagnostic fee for not doing his job which was diagnose the transmission and then attempted to scam me for $5000 claiming my trans needed to be replaced. I asked him about the diagnostic tests performed which according to my receipt should have been electrical tests, physical inspection and computer diagnostic. After I asked David about this he said was they only performed a test drive after which they determined trans was slipping and needed to be replaced for $5000. He was very rude when I declined. After driving took my vehicle home instantly noticed it was driving much worse than before I took it in. I checked my fluid only to discover my transmission fluid level was low. I am religious about checking my fluids and it wasn't low before I took vehicle in. Somehow in the time my vehicle was getting inspected, fluid mysteriously vanished from my transmission, which left unattended could have most definitely and convientantly damaged my transmission that would have then warranted a replacement. I filled my transmission back to level.. Had my inspected at Ancria in which it had been determined the hesitatation is a torque convertor clutch lock up and a common issue. remedied by pressing harder on pedal. Not a $5000 transmission replacement. The most frustrating of the whole situation Is I basically paid for nothing other then pay somone to to try to scam me. Had David done an actual diagnostic you think an honest mechanic would replace it low fluid. Not gunn nissan, had I not checked who knows what damage would have occurred.. I feel scammed and ripped off. Don't trust gun service dept. And lastly my trans has no leak becasue it hasn't gone low since my gunn service visit. More

Great and excellent service. Andrew gave me full detailed description of the inspection and best mileage estimate for the proper next maintenance services . Really nice and profe Andrew gave me full detailed description of the inspection and best mileage estimate for the proper next maintenance services . Really nice and professional More

They took me right in when other Nissan dealership's wanted me to make appointments. wanted me to make appointments. More

This was the 3rd time I get my car serviced there, and another time I took my husbands car for service( so 4 in total), but this time, it was beyond the BEST experience. Thank you Andrew Johnson. IAndrew, another time I took my husbands car for service( so 4 in total), but this time, it was beyond the BEST experience. Thank you Andrew Johnson. IAndrew, was the best service advisor I ever had there. More

They are good but use time against you so I will only give them a B+ give them a B+ More

Muy buen servicio muchas gracias por sus atenciones muy amables se los recomiendo rápidos y buenos en su trabajo. amables se los recomiendo rápidos y buenos en su trabajo. More

Good and fast service, very easy to schedule an appointment and good environment while you wait for your vehicle appointment and good environment while you wait for your vehicle More

Quick service and clear communication regarding the status and progress of my car being serviced. status and progress of my car being serviced. More

100% customer servive every time I have been to Gunn Nissan. I have been a happy customer for over 20 years. There is another Nissan location closer to my home. It wou be more convenient to go there. W Nissan. I have been a happy customer for over 20 years. There is another Nissan location closer to my home. It wou be more convenient to go there. Well, I won't go there to save some time or a buck of gas. I am a forever customer and will recommend Gunn to family and friends. More

Service was great very prompt. Attendant was courteous an very informative without pushing a sale. Attendant was courteous an very informative without pushing a sale. More